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    Question to anyone who works in a Post Office

    Looks like I may have lost a parcel. I don't want to go into too many details here but...

    ... if a Parcel is sent by ParcelForce but handed over to a Post Office in the first place is there then any formal handover from the Post Office to ParcelForce when it is collected by the ParcelForce driver.

    that is to say is the parcel barcode scanned at the Post Office or does the driver sign to say he has collected a certain number of parcels with the relevant barcodes.

    Mnay thanks for any info

    EliTom

    4 Comments

    No. This would be impractical and standard parcels do not have barcodes anyway. Only parcels sent by the priority services have barcodes e.g. parcelforce 12, 24 etc.

    Original Poster

    LJM;3908916

    No. This would be impractical and standard parcels do not have barcodes … No. This would be impractical and standard parcels do not have barcodes anyway. Only parcels sent by the priority services have barcodes e.g. parcelforce 12, 24 etc.



    it was ParcelForce 48

    EliTom

    Original Poster

    v2drinkers;3909337

    He is talking about sending by parcelforce and they do not do standard … He is talking about sending by parcelforce and they do not do standard delivery anymore!All parcels going by parcelforce have barcodes to scan.When parcels are collected from post offices they are signed for by the driver. They are not scanned at the post office but they will have a copy of the code with the drivers signiture!Actually the first time a parcel is scanned is when it is being loaded onto the lorry to go to coventry for sorting!



    Ah so its possible the PO couter guy forgot to add the parcel to teh list for collection that day.

    I have a barcode and when I called the ParcelForce depot who would have collected it they could tell me which PO had acceted the parcel and on what date but they have had no collection order for it and the barcode was not in the ParcelForce system.

    I did call teh PO concerned and they just say it was collected !

    So I guess I have to wait and see what happens next........

    EliTom

    ive had this sent our ds back to nintendo on parcel force 24 massive que at p/o so took it into sorting office parcel was handled as standard parcel tracking number didnt work until it got delivered was really worried but it did arrive 3 days later

    if its business parcelforce collection you can phone and they collect from your house as they dont have offices but p/o will pass it on

    fingers crossed for you
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