Quick question re audio on laptop..

11 replies
Found 29th Jul 2008
If I play a cd or a downloaded track on my laptop, I can hear it fine. However, if i play a video on youtube or similar, I can't hear a thing!

All my audio settings are on so can some brainy techy tell me where i am being a bit thick?
Its a Dell inspiron 6400 on vista btw.

ta muchly

col.

11 Comments

YouTube's flash playback uses the system's "Device" (see your Volume Mixer) to play back the sound and if you can play a downloaded audio file then it appears that the system's "Device" is working. You did cite that you turned the sound on everything but Have you increased the volume control on the youtube video?

Original Poster

ElliottC;2630056

YouTube's flash playback uses the system's "Device" (see your Volume … YouTube's flash playback uses the system's "Device" (see your Volume Mixer) to play back the sound and if you can play a downloaded audio file then it appears that the system's "Device" is working. You did cite that you turned the sound on everything but Have you increased the volume control on the youtube video?



Yep - done that but still no sound.

puzzling!

karaokecolin;2630111

Yep - done that but still no sound.puzzling!



OK, try playing videos from BBC's website using both RealPlayer and Windows Media format. I suspect this may be a codec issue.

You need the latest flash player. Just download and install from adobe site.

Vaguely recall installing the complete K-Lite codec package when I had a problem with online video audio a few months ago.

MBeeching;2630236

Vaguely recall installing the complete K-Lite codec package when I had a … Vaguely recall installing the complete K-Lite codec package when I had a problem with online video audio a few months ago.



That could resolve the problem but if KLite is not required then there is a fix here:

mydigitallife.info/200…es/

Original Poster

still here - im gonna try the above now - let you know - thanks everyone - rep will be added in due course

Original Poster

Ok- already have latest flash player installed so no joy there.

No sound through real player or windows medi.

Followed the fix on the mydigital website but no joy there either!!

Woe is me.

Wish I could shut up the OH as effective as this!

Any furth help appreciated.

karaokecolin;2630423

Ok- already have latest flash player installed so no joy there.No sound … Ok- already have latest flash player installed so no joy there.No sound through real player or windows medi.Followed the fix on the mydigital website but no joy there either!!Woe is me.Wish I could shut up the OH as effective as this!Any furth help appreciated.



Can you try using Firefox just to rule out malevolent Browser Helper Objects in Internet Explorer 7 (I am assuming you are using IE 7).

If IE7 is the cause of your issues you can perform a reset by clicking Tools, Internet Options, Advanced tab and the Reset button (but you cannot uninstall and reinstall as it is integrated into Vista).

Original Poster

Now i'm a bit daft re computers so what is firefox?? I've heard of it but wouldnt know where to start on that one sorry.

Is it safe to do th reset thingy via tools - i'm not doubting you in anyway - just seems & sounds a bit drastic-

Thanks
col

karaokecolin;2630667

Now i'm a bit daft re computers so what is firefox?? I've heard of it but … Now i'm a bit daft re computers so what is firefox?? I've heard of it but wouldnt know where to start on that one sorry.Is it safe to do th reset thingy via tools - i'm not doubting you in anyway - just seems & sounds a bit drastic-Thankscol



The reset option will clear all Browser Helper Objects (including the benign ones) so it should really be used if you don't want to lose any toolbars you have installed, ActiveX controls, FlashPlayer, etc (but these can be reinstalled again). Essentially it will reset your Internet Explorer to its default state.

Firefox is another browser that is downloadable here:

mozilla-europe.org/en/…ox/
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