I took advantage of the Quidco deal to receive £75 cashback on a Tv over 50'' in November 2016
However it has been declined despite spending a lot of money on a 65''. I appealed and yet still declined. So frustrating as it is pathetic as the transaction was placed correctly.
Anyone else in same boat and what was the outcome?
However it has been declined despite spending a lot of money on a 65''. I appealed and yet still declined. So frustrating as it is pathetic as the transaction was placed correctly.
Anyone else in same boat and what was the outcome?
Editor
I put in a claim and the additional money was added to my account as 'processing'. Two weeks ago (21st Feb) the additional funds were declined. However, on the same day I received an email that said...
Hi,
Thank you for raising a claim with this retailer.
Your purchase was part of a special promotion in which the extra cashback is paid separately to the tracked amount.
This will be added to your account in the next few days as a new sale and will be ready for payment straight away.
Kind regards,
Quidco.
I'm still waiting.... oO
Hopefully if you push they will sort it, I had to push Quidco on a PC World purchase previously on 2 Microsoft Surfaces, they were offering something like 15% cashback at the time!
However a week later she also got paid £49.50 so got 2 lots of cashback on the same deal lol.
A Microsoft store purchase of a Surface 4 pro, an Xbox one S & Surface 4 pro keyboard - rejected - even though all purchases were checked with quidco prior to purchase, and I have written chat conversations, followed relevant links & rules etc.
Also house insurance with Gocompare - this time only £26 but still rejected.
Quidco can not tell me why other than to say it's at the discretion of the supplier... so basically they can't do anything... all the guarantee offers of matching or beating other cashback sites mean nothing.
I have purchase orders, receipts, delivery notes, contracts etc but no use.
Claim you get nowhere.
however small value items seem ok, I gained a whopping £18ish over about 6 purchases.
However, I have used Topcashback In past with pretty decent payouts, bt in excess of £180 first time, £20 & £25 on two sim contracts, also other smaller payouts - always in full money issues.
my advice. stay clear of anything Quidco promise, if they put it in writing it still means nothing, I am pretty sure some of my "earnings" were also taken when I complained both on their site and trustpilot.
Anyone wants any proof of my comments, I'll gladly offer everything.
Original Poster
Yes it was Currys
on the other hand i have received £1800 so
i always use ie for cash back and nothing else
Finance regulator will not get involved in cash back sites. Vast majority of issues are down to user error. Likely issues with cookies etc. Cash back should be treated as a bonus and not as part of your buying decision.
That's what they said about PPI and reality that is all down to user error.
You need to understand what areas the financial ombudsman get involved in - cashback isn't one of them.
I know, that was the point no regulation one of the only financial processes with no regulation at all,all base on the goodwill of the website.
I seem to have heard that before on here but is it true?
I really think you're misunderstanding many things here, and to try and explain them all to you would be far too much work on a Tuesday evening. Suffice to say there isn't any need to regulate cashback websites as you're not making a financial transaction with them. The majority of errors are down to the user, understanding how affiliate links works, referrals and cookies to name but a few of the processes involved.
Might I refer the honourable gentleman to post #16 above.
thanks but none the wiser lol anyway i use topcashback because quidco do not allow you to take big amounts with paypal (unless this has changed)
Here's one link to hukd and quidco retail-systems.com/rs/…php
Ok just to make it clear, I fully understand the process, understand the regulatory proces and my comments were supposed to be tongue in cheek. Just to make it clear on a Tuesday evening, you have no come back, follow the guidelines and if the cash comes in great but if it doesn't you really have no come back. As we have seen through the life of the cash back sites, sometimes the cash ends up in the wrong place because users don't follow the rules, cash back sites go bust and you get nothing. Just look at it as a nice to have, as I said earlier £3k with quidco and hardly any issues, using the same practices, different browser and clearing cookies with TCB and £400 in the same time frame because of issues. you work out which ones work for you and then use the other one only when the other site doesn't have the company you are using.
Original Poster
Have you had a response yet
Original Poster
Did you appeal it?