Quidco: How to downgrade membership?

Found 24th Apr
Anyone know how to do this?

Today is, apparently, the day I'm allowed to downgrade from a Premium account to a Basic account but there is no button or link to enable me to do this.

Community Updates
Contact them that’s how I did it
Don’t use their 0845 number (charged 7p per minute) use 02070331000 (charged local rate
I've mean messaging to downgrade for years but always missed it.
Wonder how much money they've made by using this crappy way of downgrading.
I'm sure there was a button for me to downgrade. I had missed it a few years in a row and really is not easy. I swear they have a 25sec window for you to do it lol
How unusual for a website to hide this type of information.

Thanks for the landline number.

Tried several times today but, surprise, surprise, no answer and got disconnected after 5mins of holding.

I e-mailed them first thing using a form on their website and got an auto-reply saying they will get back to me in 3 working days.

However, just checked my e-mail and they have actioned my request.
Edited by: "HappyShopper" 24th Apr
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