Quidco Livechat

Found 21st Nov 2017

I've been a premium member of Quidco since 2012 and have always used the livechat facility. Just recently, I've noticed it's no longer there.....? Does anyone know why? I've clicked on the "contact us" section, where the livechat used to be but it just takes you to the various options. Anyone else have this problem?

Thanks x
Community Updates
Yes, I wanted to converse with them last Sunday. But I couldn’t. I have though done so before at the weekend. No weekend chatting any more. Maybe Quidco are on the decline. Why do they persist with offering deals with Expedia, even though Expedia have a rating on the Quidco site of only 2/5? With this issue, I feel that Quidco are saying that we value our kickbacks from Expedia more than how we value you a customers.
Edited by: "sean8566" 22nd Nov 2017
I used live chat last week. It's only available during office hours though so I wonder if they hide the button when they're not open?

I guess lots of people have trouble getting to it, it's in the FAQ - support.quidco.com/art…hat
Edited by: "FloppySquid" 21st Nov 2017
I know this thread is a bit old, but since I stumbled upon this one, and I am having the same trouble I thought about helping.
You press contact support, you choose the item you need and then on the blue box it says "need further help?". Press that one and you are directed to the send email, request call back and open live chat. You can access it from there
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