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    recieved a faulty phone from ebay seller, advise pls EXPIRE please

    Banned
    i purchased a phone for £25 was described to be used but in perfect working order, the phone turned out a piece of rubbish and the lcd has "screen bleeding damage" which is technically a fault and now i cannot resell the phone either.

    seller sent the phone as standard parcel and not as recorded, what should i do?, seller obviously lied about the condition of the phone and i am thinking of raising an "ITEM NOT RECIEVED" dispute to recover the money i paid for this faulty phone, if i did this what are my chances.

    10 Comments

    Banned

    what did the seller say?

    why lie? makes you as bad as the dodgy seller, item not as described should do it?

    item not received will give you a guaranteed refund in this case

    item not as described and you will have to pay for return postage

    If you have already contacted seller you cannot do a INR as they know you have the phone

    I know which I would do


    in b4 the moral majority

    Banned

    Have you contacted the seller to let them know yet?

    Original Poster Banned

    boothy;6960459

    item not received will give you a guaranteed refund in this caseitem not … item not received will give you a guaranteed refund in this caseitem not as described and you will have to pay for return postageIf you have already contacted seller you cannot do a INR as they know you have the phoneI know which I would do



    yes this is what i am thinking, doing an INR makes me as bad as him, only thinking like this because i was annoyed that i got a faulty phone which seller described as working. now i have to pay postage to return it and if i did contact him i have an idea what he will say. "It was working fine when i posted it" etc etc..

    di you pay with paypal ?
    if so open a item not as described dispute
    if what you say is ture yes paypal will pay you your £25 back

    Original Poster Banned

    yeah i dont wanna lie just because he lied.

    so i will raise an ITEM not recieved in described condition" dispute. was only thinking that way because i really needed the phone to be working but turned out FAULTY.

    Original Poster Banned

    contacted seller about this. told him the phone is FAULTY.

    EXPIRE PLEASE

    Maybe it was damaged in transit. Was it well wrapped? Contact the seller and tell them the problem, they might be very helpful and they can always try and claim from Royal Mail.

    Original Poster Banned

    BabySmurfette;6960533

    Maybe it was damaged in transit. Was it well wrapped? Contact the seller … Maybe it was damaged in transit. Was it well wrapped? Contact the seller and tell them the problem, they might be very helpful and they can always try and claim from Royal Mail.



    was well wraped, noticed in sellers feedback, seller had couple of negatives for selling faulty phones.
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