Found 29th Nov 2008
Bad news, just as I was considering which new game to get (GOW2, Fable 2, Fallout etc) the RROD has appeared ! What are the chances of this being temporary.

What are microsoft like for repairs cost/customer service wise/time wise. How many years warranty is it, last I heard is that it was 3 years ?

HELP anyone ?

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11 Comments

Send it back ASAP.

i recently sent mine off around the 20-24
i cant remember to be honest.
and according to site, its been repaired or replaced and I should receive it via UPS on 1/12/08.
So based on personal experience id say turn around of 2weeks ?

Original Poster

I have read all the articles and they all refer to top right quadrant, mine is blank on top left and the red lights are flashing. I think this refers you back to the AV leads but they all seem fully "clicked" in.

send it back (try and imply if you don't get it back for Christmas you wouldn't bother buying any games, this gets their attention and worked for my friend *said birthday though* and it was replaced instead of returned)

Original Poster

james02;3610067

I have read all the articles and they all refer to top right quadrant, … I have read all the articles and they all refer to top right quadrant, mine is blank on top left and the red lights are flashing. I think this refers you back to the AV leads but they all seem fully "clicked" in.



Does this mean it is nacked !!:-(

as long as you didnt buy it second hand, and you can register it in your name they will repair it for free within 3 years of the MFR date on the back.

Failing that, it's £60 for a repair.

Which lights are showing red?

1, top left 2, top right

3, Bottom left 4, Bottom right

Original Poster

DudeyGeeza;3610182

as long as you didnt buy it second hand, and you can register it in your … as long as you didnt buy it second hand, and you can register it in your name they will repair it for free within 3 years of the MFR date on the back.Failing that, it's £60 for a repair.Which lights are showing red?1, top left 2, top right3, Bottom left 4, Bottom right



2 3 and 4 all flashing

james02;3610199

2 3 and 4 all flashing



weird, yes it kind of points to an AV cable issue, have you got any others you could try?

Clean the metal parts with a cloth or something, look inside the female port and the cable to see if there is anything not right.

AV cable is usually all 4 not with the top left blank.. maybe that light is dead lol..

Is it upright or horizontal? Makes a difference to which light's flashing....

Sent ours back recently without any problems (had it over 2 years - but rightly said - it's 3 year warranty for this problem) - came back within 9 days with it's regular 1 month Live membership card.

And - I'd personally blag it - say it's the one light flashing and they'll no doubt fix it without any come back.

DudeyGeeza;3610182

as long as you didnt buy it second hand, and you can register it in your … as long as you didnt buy it second hand, and you can register it in your name they will repair it for free within 3 years of the MFR date on the back.Failing that, it's £60 for a repair.Which lights are showing red?1, top left 2, top right3, Bottom left 4, Bottom right



Its three years from date of purchase.
And it shouldnt matter which 3 lights are flashing. Plus it can be confusing because sometimes the tilt sensor can be faulty which makes the console think its a different way up than it actually is, lighting up the wrong quadrants.

Happened to me recently and from making the repair request on the website and receiving the console back was 8 days. Very efficient service, printed off the label and rang UPS they picked it up sameday and sent it to Frankfurt for repair. Got my own console back but with a new Mobo and a new DVD drive.
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