Request A FREE Lanyard for Support with Invisible Disabilities | T1, T2 and T3 @ Manchester Airport

Posted 31st Oct…me/

Invisible Disabilities at Manchester Airport

We are working on ways to identify how we can improve the airport experience for our vulnerable passengers who may not want to share details of their invisible disabilities or use our assistance service.
If this applies to you or someone you're travelling with, we can offer you a special lanyard to wear on your journey through our airport. This will identify you to staff as someone who may need additional support or understanding. Our staff have been specially trained to recognise the lanyards and act accordingly. Please note this lanyard permits access to our family and priority lanes at security as well as the use of our special assistance lanes at the UK Border on arrival into Manchester Airport.
To pick up a lanyard at Manchester, please go to one of our Assistance Reception areas.

These are available within our Check-in halls in Terminal 1 A and B, Terminal 2 and Terminal 3. We will be happy to give you a lanyard, even if you haven't requested or need special assistance.

The Sunflower Room

The Sunflower Room in Terminal 1 is to aid Special Assistance Guests who need to break away from the noise, bright lights and crowds of the main Departure Lounge to help them relax and feel calm in a quieter environment.
Guests who require use of the room will be guided here as part of the Special Assistance Service.
Community Updates


Great idea.Travelling through airports is stressfull enough.
My nephew used one of Manchester airport's invisible disabilities lanyards in June this year, I can honestly say that the whole experience was fab, we made him believe it was because he was a first time flyer so he felt special as he were allowed thru the security etc without having to go through the stressful process of queuing.
Wish car park was cheaper too!!
At t2 they have only 2 paying machines.
Edited by: "Misslovely" 31st Oct
Sainsburys supermarket also do this you need to ask for one at customer services (sunflower lanyard).
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