Found 14th Sep 2016
Hey,

I got a free pay as you go O2 SIM to transfer my number to another network. I just requested my PAC code and they said they can't give it to me as the SIM card isn't activated. To activate it they said I need to topup the SIM card and wait 24 hours, then I can request my PAC code.

Should I be able to get my PAC code without topping up or is this how it normally works when transferring a number to another network?

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2 Comments

From previous experience (with Three and Giff Gaff). I've had to at least activate it by putting the sim into my phone. Not sure about the topping up but worth trying to activate it as suggested
Edited by: "joeshig" 14th Sep 2016

Normal procedure from O2 is to require a top-up, but if you have the will and patience, and if you can get through to a manager on the phone, they have the discretion to over-ride the top-up.
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