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restaurant from groupon reject voucher on new year eve

found a nice restaurant on groupon, phoned them up to book my table, they said they don't take vouchers on new year eve, on their terms and condition only says it exclude 8th - 21st Dec nothing about new year eve, can they do that ? just reject voucher whenever they want ?

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6 Comments

does it say management reserve the right to blah blah blah..

They have the right to accept the voucher whenever they want, you can argue that it isn't in the t&c's but then, they will probably come back and say they are fully booked or have enough groupons booked in that night. Have learnt the hard way through groupon and always phone and check before we purchase the voucher now! hope you get it sorted

Its new years! I doubt any restaurant will accept vouchers then.......I know i wouldn't.

i guess your grievance is with groupon, not the restaurant.

Groupon is the biggest bunch of cowboys going. I used to work for them. If anyone has any unused vouchers they can phone up and get Groupon credits for the full value of the voucher then purchase something else, or if the voucher is still valid they can refund the amount to your payment method. If they try and say no just request to speak to a supervisor and if they say no to that just stay on the phone and say you're not going until they put you on to someone senior.

Just go on the eve of New Year's eve (if they will allow it) !
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