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    Retention deals VM

    When people cancel sky/virgin etc , they normally receive a call from them offering a better deal.

    How long is it before they normally phone?
    Do they leave it till the 29th day of cancellation?

    Thank

    4 Comments

    i think i read on here it can take 2-3 weeks but they always call, but i wouldnt hold out hope

    Sky you usually get offered Max 50% off ...

    VM not sure ... but I know only BB they give £5 loyalty bonus ... better than nothing

    Original Poster

    Thanks for the comments. I would expect them to wait a little while.

    I submitted my cancelation request on the 24th dec. have had three calls so far. Granted the first one I had to cut short due to being out. The next two I didn't wait for them to offer me anything- so will see if they try again
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