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    returning a laptop to tesco

    hi i bought a dell laptop from tesco and i think its faulty.it keeps freezing up after a few min.im now reinstalling vista to see if its a software issue.only prob is if i return the laptop would they be able to see what software i used before for example torrent.when i got the laptop its got a section on the hd called restore.

    14 Comments

    Original Poster

    would it be worth me taking it back to the shop and just get my money back.

    yea just take it back

    take it back

    Original Poster

    would they be happy to give me a refund

    Banned

    my friend took one back after a couple of months as there was some serious problem with it and he got refunded with no problems

    shouldnt be a problem as its faulty

    Original Poster

    im currently reinstalling vista and its like its stuck no the bit where it says expanding files.does that bit normaly take ages

    most reinstalls take ages. just let it be for an hour or 2

    you can get laptop at tesco's now? how much was it btw

    Original Poster

    just been on the phone to dell but they wanted to collect it on tue.going to take it back to tesco in a hour and get a diff laptop.will update again lol

    Original Poster

    took it back and got a refund,just went up to poc world and got a better spec samsung laptop so pleased with that!!!

    if its after 28 days you have to call the electrical helpline from home - they will just tell you that after you go all the way there

    Original Poster

    Hi did you not read my earlier post,laptop returned and bought a new one from pc world,ps:the laptop that broke was less than 28days old

    strobez1977;2071805

    Hi did you not read my earlier post,laptop returned and bought a new one … Hi did you not read my earlier post,laptop returned and bought a new one from pc world,ps:the laptop that broke was less than 28days old



    suppose it depends which store you go to
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