Returning an item to ELC
My little boy has received the red piano for a present and I have no receipt.. its is unopened but don't know where and when it was purchased and I feel cheeky asking when it was a gift?? Will they exchange? I called them and she said its helpful to know when and where it was purchased so it can be verified.. He has a piano and I have no use for this.. should they exchange or are they not obliged to??