Returning an opened monitor to John Lewis

Posted 20th Nov 2020
Hi. 2 weeks ago I had a monitor delivered from John Lewis. I set it up, and kept the original packaging. It isn't faulty but the picture isn't great as it's only FHD. I ordered the QHD Amazon deal today and want to return the JL one. Wil JL accept it since it's clearly been used? And do I have 14 days or 35 days? Does it matter what reason I give them? TIA
Community Updates
Post a comment