Returning eBay item
Found 22nd JunEdited by:"SOUTHWALES"
Hi, I ordered a pair of shoes from eBay, have purchased them from this seller before over the years, but this time around the quality has dropped, much thinner material, poor stitching and also a poorer fit, Requested a return via eBay and seller has replied if I am not happy then return for refund, last time I had to return an item several months ago I got to print a label and postage was paid, just had to take it to the post office, now I am not getting the option to print a label, has it changed now and you just do it the old way of writing the seller return address and paying yourself?, My only other issue being that the shoes were only £24 but I imagine it will cost me several pounds to return as it will be classed as a large parcel, just don't want to pay if there is a way to get the postage cost covered by eBay again. I was hoping once the seller replied I would at least then get to print a label even if it is not paid for. I thought it used to be automated so eBay new you had returned the item via a scan at the post office.