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    RETURNING FAULTY PHONE TO ONESTOPPHONESHOP

    HI there i have bought a u600 phone from onestopphoneshop on 12 month contract when i received my it was faulty handset.kaypad does not work at all i had checked on website it say i have to ring to replace a handset but if i ring for replacement will i be able to get quidco cashback which is £33.50
    any advise please?

    2 Comments

    Yeah you still probably will get the quidco as the quidco is tied to you taking out a contract regardless of the phone. The quidco will just check that you took out a contract, so i think your safe to ask for a replacement. However just to be on the safe side just email quidco to be sure but not OSPS as they probbaly wont know what your talking about.

    Original Poster

    manzi;1628956

    Yeah you still probably will get the quidco as the quidco is tied to you … Yeah you still probably will get the quidco as the quidco is tied to you taking out a contract regardless of the phone. The quidco will just check that you took out a contract, so i think your safe to ask for a replacement. However just to be on the safe side just email quidco to be sure but not OSPS as they probbaly wont know what your talking about.


    thanks a lot i will e-mail quidco
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