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    Returning item to Zavvi

    Recently purchased the Bully game for the Xbox 360 - anyway the game was clearly second hand and Im gona send it back

    Thing is the return address is a freepost one in Guernsey

    Bit worried that if it goes missing in the post I'll be left out of pocket

    Has anybody had any trouble returning items to Zavvi like this before?

    7 Comments

    Can you not return it to a zavvi shop? Failing that i would send it recorded if you are worried, and make them pay since it is their fault.

    I'd take it back to the shop with the receipt.

    Original Poster

    MCH1;3441984

    Can you not return it to a zavvi shop? Failing that i would send it … Can you not return it to a zavvi shop? Failing that i would send it recorded if you are worried, and make them pay since it is their fault.



    how would I make them pay?

    Original Poster

    not sure if I can take it back to a shop - Ill have to have a look at their terms and conditions

    roryk83;3442059

    how would I make them pay?



    burn the warehouse to the ground...joking. Just send them an email complaining and saying that it is their fault you are sending it back as it is 2nd hand and mention the trades description act etc.

    But im sure you can take it back instore which is quicker and means you get a new one straight away instead of having to wait.

    i just sent an item back to hmv in guernsey i asked for a certificate of posting so that should cover me if they say it hasnt been returned
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