Lidl returns?
I purchased a Lidl Parkside gas powered glue gun a few
months ago cost £19.99.
hotukdeals.com/sea…as.
Used it twice came to use it for the third time over the weekend and it won’t
ignite. Anybody know if I can return to Lidl WITHOUT the receipt? I have
looked everywhere for the receipt but can’t find it.
Very straightforward and excellent customer service....don't go direct to the store, first contact Customer Services on 0800 977 7766 or 0370 444 1234; explain the situation and they will send you out a letter to take to the store where you will then get a refund. At least, that was my experience - the letter arrived within a couple of days.
Look around the item then that may enough proof
Looks like they have changed the returns policy from a year ago
Is the item faulty? If so, you only need proof of purchase - this can be a bank / credit card statement if you have it.
Lidl don't accept credit cards, but I always pay cash anyway. I now have a box for all receipts, just in case.
They do accept them - have done since 2014!
hotukdeals.com/dis…787
I’d swear blind I tried to use a credit card in Lidl within the last two years and was told they did not accept them.
Print a statement from your banking app?
*Sound of something being thrown out of a window*
"Yes."