Returning to Amazon Toshiba Regza 42-inch Widescreen HD

5 replies
Found 26th Dec 2009
i have Toshiba Regza 42-inch Widescreen HD and opened on christmas day and there are two scratches on side. I email Amazon and they said they would send me out another one ( Iwould have been happy with some money back ) anyway the said to send old one back any ideas on the best way to do that ?
do i have to lug it down to post office or sould i get dhl or some one to come and pick it up?
has any one sent back a telly to amazon before?

5 Comments

a courier will collect from you and insure it upto a grand (i think)
try these interparcel.com/quo…ral

I'm sure it's possible to book a return through your Amazon account and arrange for the item to be collected.

I think you'll need a printer to print off one or two labels to place on the box but it'll save you lugging the LCD to the post office.

You should be able t arrange a swap out - ie the courier who delivers the replacement should have a collection order for your tv to be returned. All done in one visit!

yes just contact amazon requesting a couriour they will arrange for collection
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