Returning TV to John Lewis

9
Posted 25th Nov 2019
What is the best way to return a TV to John Lewis with in 35 days.
I bought a TV (yet to open), and now decided to go for a different one.
Saw at John Lewis website "We charge a collection fee of £29.95 if goods are unwanted, but we don't charge for the collection of damaged or faulty goods". Can I take the TV to a nearby John Lewis shop for a full refund? TV weighs more than 15KG, so will they accept the return at store? Please advise..
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