Royal mail

What is the maximum amount of money can I claim from royal mail, for a 1st class post?

I lost an item and I was wondering how much can I claim....

17 Comments

if it was sent recorded think its upto 37 quid, not sure you can claim anything if its just sent by first class.

up to £39 - though you need all sorts of receipts etc and proof of posting. Think they only give you 1st class stamps back unless it was Recorded delivery. I just got a claim paid after mine went missing but I'd sent it RD and got the full £21 back plus the postage I'd paid. It's on their website - how to claim and what compensation is etc.

royalmail.com/por…011


Edit above post not true does not have to be recorded, I have had someone claim an item went missing on ebay was not recorded I got the full amount back all you need is proof of posting royal mail may contact the other person as well though

Royal mail, proof of posting £41

I lost £60 and they gave me 6 stanmps lol, royal fail

someone once told me if the item is over the max then its not covered at all... is this correct?

RandomUsername;8638206

I lost £60 and they gave me 6 stanmps lol, royal fail



Special delivery :thumbsup:

Original Poster

I do have the postage receipt, but no a receipt for the item that is missing...
Do I need to rip of a page from a shop catalogue or can I print out a copy of the item detail and cost from the website?
The reason why I ask is because I heard that ‘For legal reasons’ you cannot give them a ‘Internet printout’.

[email protected];8638256

I do have the postage receipt, but no a receipt for the item that is … I do have the postage receipt, but no a receipt for the item that is missing...Do I need to rip of a page from a shop catalogue or can I print out a copy of the item detail and cost from the website?The reason why I ask is because I heard that ‘For legal reasons’ you cannot give them a ‘Internet printout’.



the printout will be fine as long as there is something with your name and address in it to prove that you purchased it, page from catalogue wont do as anyone can have that, if it was an internet order print off a copy of the comfirmation email or something similar

nice link but cant you fill in a form online?

Chuckles1001;8638335

nice link but cant you fill in a form online?



yes but op only wanted to know how much he could claim back:thumbsup:

Original Poster

tracyhay;8638346

yes but op only wanted to know how much she could claim back:thumbsup:



She??

[email protected];8638366

She??



sorry was just a guess, :oops: neither you username nor avi are gender specific

Original Poster

tracyhay;8638449

sorry was just a guess, :oops: neither you username nor avi are gender … sorry was just a guess, :oops: neither you username nor avi are gender specific



Its the avatar ant it?

Changed...

I have claimed a few times now and have never had stamps, just a cheque for the amount - had to provide proof of postage and paypal printout to show items value (ebay claim)

geegee-pinata;8638629

I have claimed a few times now and have never had stamps, just a cheque … I have claimed a few times now and have never had stamps, just a cheque for the amount - had to provide proof of postage and paypal printout to show items value (ebay claim)



+1

tracyhay;8638346

yes but op only wanted to know how much he could claim back:thumbsup:



sorry but where is this link to an online form?
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