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Royal Mail - can you or can you not send mobile phones with battery?

Found 7th Jul 2014
I am still unsure as to what the rules are regarding sending things with a battery.

Are you allowed to send them via Special Delivery?

Are you allowed to send them via standard delivery - 1st or 2nd class?

I need to know for insurance. I have always took a gamble in the past and just hoped for the best. I have also been using couriers such as Hermes lately but in their terms and conditions it seems everything is prohibited apart from the packaging itself! So not sure if I would be covered on insurance if anything went wrong.

I am wanting to ship one of these either today or tomorrow: amazon.co.uk/Sto…F7S

It has a battery in it, would I be covered by Royal Mail, I found some info saying I could but it was from early last year and they said a new update was coming out mid 2013 so I have no idea if the rules have changed.

So does anyone have a certain answer for me, and not just guess work.

Cheers.

10 Comments

Banned

Lithium ion/polymer/metal/alloy batteries when sent contained in equipment such as a mobile phone or digital camera are allowed,

Yes you can but the battery needs to be in the phone and not loose

I have posted two lately,a used one and a brand new one that was being returned. I had to open it to put the battery in!

Original Poster

Thanks, and any idea if that would be the same for a courier like Hermes? Or are they more strict?

NEtech

Thanks, and any idea if that would be the same for a courier like Hermes? … Thanks, and any idea if that would be the same for a courier like Hermes? Or are they more strict?



Have a look here.

myhermes.co.uk/hel…tml

Ask them on Facebook in a private message, they are really good at answering queries on there.

Original Poster

Never thought of that, cheers.

Banned

Yes and no! You can send a mobile phone battery by Royal Mail, as long as it is in the phone, and is not faulty. Which to me is a bit of a contradiction. I asked the post master for clarification. He said " if the phone was being returned for anything battery related they would not be able to accept it"

Just don't tell them what's in the packet?

Original Poster

fil

Just don't tell them what's in the packet?



I have not done in the past but I am not sure how that covers you because in the terms and conditions it states if it has a battery inside you must write on the outside of the package clearly that it contains a battery and is hazardous.

Not sure how they would know any different if it went missing and you put a claim in, unless they record it on the transaction somehow, because otherwise with a missing package how could they prove you never declared it and wrote on the package?
Edited by: "NEtech" 7th Jul 2014

Hmm I thought it was just air freight that restricted battery postage?
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