Royal Mail Postage Problem
Hi, thanks for looking, i have a really wierd situation here. I posted an item at the post office (still have the receipt) and when the recipient received it, they claim they have had to pay 1.02 extra postage plus an extra 1.00 handling fee. Now i know this hapens when not enough postage has been paid, but they gave me the price over the counter and i paid it. How do i go about solving this one, as it is an ebay transaction- do they have a card once they have paid the charges which i can request or am i limbo.