Rules regarding retalitory negative feedback?

What is the situation here on HUKD in regards to retaliatory negative feedback?
as you can see here
hotukdeals.com/ite…con
I bought an item from philuk weeks ago, I dealt in the forum, finished via PM and paid via paypal instantly.
he told me the item was sent, two weeks later I still had nothing.
he repeatedly told me he would forward me the tracking info and that it had been sent via a trackable posting method...I never got the tracking number.
I finally got a refund out of him and he was banned from the site for breaking the rules.
in his refund message he was verbally abusive to me.

I left negative feedback as I felt it was necessary to warn others.
he as you can see has left negative for me, but even in his feedback it's clear its retaliatory and not representative of the transaction.

I followed the rules, I paid instantly, I was pleasant, I waited over 2 weeks....

42 Comments

You should have asked this question before you left negative feedback.
You received a full refund, but felt the need to warn us of what exactly?

Also, you didn't even leave feedback for the correct thread.

Enjoy your neg, i feel that it is going nowhere.

Thanks for the warning - I won't be trading with the messer that's for sure. Sorry you had such a bad time and better luck next time

Original Poster

thesaint;1877019

You should have asked this question before you left negative feedback.You … You should have asked this question before you left negative feedback.You received a full refund, but felt the need to warn us of what exactly?Also, you didn't even leave feedback for the correct thread. Enjoy your neg, i feel that it is going nowhere.



Why? I should hold off leaving negative feedback for a negative experience in case someone is childish enough to leave retaliatory feedback?
I received a refund after constantly trying to get in contact and getting nowhere with the guy, I was warning against anyone else having to mess about with such a waster.
I didn't leave feedback for the right thread as the thread I dealt in didn't appear on the list for feedback for some reason

I don't mind it going nowhere it was a simple question but thanks for you..as usual...useless input

Banned

firstly good on you for leaving the feedback you felt just, without the fear of neg in retaliation, it is the same as ebay, you leave neg they leave neg back, nothing you can do really, if i ever come across a neg feedback i ususlaly have a look at all feedbacks left for both, on here you also get to look through each members other posts so that is a great help to those who are interested, for those that dont care maybe its worth losing the deal ;-)

As I said in the other thread, I think you were harsh to leave the neg - I notice how you waited until you were given a FULL REFUND before doing so.

According to PhilUK in the thread, it was ONE week since you paid to getting the refund - is this an unreasonable time to wait to see if Royal Mail do deliver?

Banned

thesaint;1877019

You should have asked this question before you left negative feedback.You … You should have asked this question before you left negative feedback.You received a full refund, but felt the need to warn us of what exactly?



Asked what question? "Will you retaliate if I leave negative feedback for lying about sending the goods and then failing to complete a transaction and being abusive?"

Well done to the OP. "The saint" might not be interested in hearing feedback of this kind, but would imagine he is severely in the minority.

Rep applied.

guv;1878491

Asked what question?



The question of Retalitory feedback should've been asked in this forum before leaving feedback that would obviously 'Pee off' another HUKD'er.


guv;1878491

and then failing to complete a transaction and being abusive?"



The seller has invited this "Abuse" to be published for us all to see.
If it exists, then this should be dealt with severely.

You have a nice weekend.

Banned

The question of Retalitory feedback should've been asked in this forum … The question of Retalitory feedback should've been asked in this forum before leaving feedback that would obviously 'Pee off' another HUKD'er.



Why would it "pee off" another HUDK'er? The guy giving the retailatory feedback has been banned (if you bothered to read the OP.

The question being raised he is in regards retaliatory feedback and why isn't anything done about unwarrented negatives. But you knew that.

Banned

You are a liar.

You paid on the 27th the item was sent on the 28th.

You messaged me on the sat and i said give it till monday and if not ill refund you or send you a replacement.

I was more then happy to send you a replacement but you seem like you was getting ****** off so i refunded you.

PLEASE DONT GIVE THE ******** THAT I ABUSED YOU. AT NO POINT DID I ONCE SWEAR OR ANYTHING.

I have told you that i work in the day and my daugher goes to the sho and posts items for me and she seems to have lost it.

im sorry but you are a idiot. end of.

I followed the rules, I paid instantly, I was pleasant, I waited over 2 weeks....

wait a sec.. ill prove that you are a ****ing liar! I will post the paypal screeny!

Banned

http://www.lewisuk.com/idiot.jpg

1 week!

Paid on the Thursday 27th
I refunded you on the following Thursday after I WAS going to replace it!

I dont care about the feedback I want to know HOW YOU SAY I MADE YOU WAIT 2 WEEKS FOR A REFUND? PLEASE EXPLAN!

you pmed me askin me if i had any more and i said i had 1 more as a friend had one and if you wanted it. I then got banned as i didnt let you post in the forum and we did it by pm!

And the refund message was Here is your refund as you got me banned from hotdealsuk for this. why didnt you just shutup and keep it to pm i sent the bloody item and im not scamming any one. thanks a bunch i try and help members.

how is that abusive? or please post what you THINK I POSTED?

guv;1878597

Why would it "pee off" another HUDK'er? The guy giving the retailatory … Why would it "pee off" another HUDK'er? The guy giving the retailatory feedback has been banned (if you bothered to read the OP.




:thumbsup: :giggle:


guv;1878597

The question being raised he is in regards retaliatory feedback and why … The question being raised he is in regards retaliatory feedback and why isn't anything done about unwarrented negatives. But you knew that.



A negative for a full refund a few days later?
Or does interest(Compound) need to be paid on £30 for the days he was without it?

Banned

PLEASE POST YOUR PAYPAL SCREENYS OF A 2 WEEK REFUND AND THE ABUSE. I REALLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLY WANT TO SEE IT

I know for 100% i was honest and at the end of the day you would not have lost out.

please dont slander my name when you know that you are telling a load of ********!
of course if you can post any screenys ill be more then happy to let a admin/mods check my paypal account
as i have nothing to hide.

BTW i do not agree with the removal of feedback. I wish to keep my feedback and feedback I leave for other members.

For somebody who says he did not swear you have done enough filtering of the swear rule on here to get another ban this is a family forum.

Banned

abacus;1878731

For somebody who says he did not swear you have done enough filtering of … For somebody who says he did not swear you have done enough filtering of the swear rule on here to get another ban this is a family forum.



I know it will filter it out and im angry that another member is a lair. and wont show any proof.

i guess if someone said this about you that you would be fine about it?

all i ask is some proof that i have been verbally abusive and it took 2 weeks for a refund!

Banned

thesaint;1878631

:thumbsup: :giggle:A negative for a full refund a few days later?Or does … :thumbsup: :giggle:A negative for a full refund a few days later?Or does interest(Compound) need to be paid on £30 for the days he was without it?



You really do like to twist things to suit dont you.

He had stated he had sent the goods out and had a recorded delivery number for it. Or did you just chose to miss that bit?

Banned

He had stated he had sent the goods out and had a recorded delivery … He had stated he had sent the goods out and had a recorded delivery number for it.



Yes, And i have made my point and my daugher lost the slip. Anyways how does that matter the buyer has not lost out. I have lost out on £30 not him.

I could understand his angry if I didnt refund his £30 but as soon as he wanted it back I did it right away.

I guess guv missed the bit that it says i took 2 weeks to refund and the verbally abusive part to.

Banned

philuk;1878837

Yes, And i have made my point and my daugher lost the slip. Anyways how … Yes, And i have made my point and my daugher lost the slip. Anyways how does that matter the buyer has not lost out. I have lost out on £30 not him.I could understand his angry if I didnt refund his £30 but as soon as he wanted it back I did it right away.I guess guv missed the bit that it says i took 2 weeks to refund and the verbally abusive part to.



So did you send the goods or didnt you? Losing a slip doesnt normally mean the goods are also lost! Seems a little too much of a coincidence!

Banned

The goods was sent. Who knows if he got them or not. If hes willing to tell a load of rubbish about taking 2 weeks and abusive then maybe he got it too! but then im not going to start calling him a theif!

The topic is really useless i think. it wont solve anything. Unless he can prove that i was absuive and took 2 weeks

guv;1878866

So did you send the goods or didnt you? Losing a slip doesnt normally … So did you send the goods or didnt you? Losing a slip doesnt normally mean the goods are also lost! Seems a little too much of a coincidence!



Why are you so convinced the seller is the liar here? He has showed proof that he gave a refund within a week, and yet the buyer was saying it was 2 weeks.... seems like so far, the buyer is telling porkies...

How do we know the buyer didn't see that the item wasn't sent recorded, or find out that the proof was lost, and then it was delivered in the meantime and he's now got a refund AND the joypad? We don't...

The seller gave a refund within 1 week, and kept in touch. What else should he have done?? Is that deserved of a negative?

philuk;1822783

hey. im trying to find the ticket for this but i cant. I personally sent … hey. im trying to find the ticket for this but i cant. I personally sent it. if its not with you by monday pm me and ill replace it. im sorry about this.,

(Post #58)

philuk;1876976

My daughter posted these for me as she is only 9 as i use a pre payment.. … My daughter posted these for me as she is only 9 as i use a pre payment.. she lost a couple of tickets....

(Post #82)

The seller is definately not telling the whole truth somewhere, in the first above post he personally claims to have sent the item, in the later post claiming it was his 9 year-old daughter who sent it...

jah128;1879117

(Post #53)The seller is definately not telling the whole truth somewhere, … (Post #53)The seller is definately not telling the whole truth somewhere, in this post he personally claims to have sent the item, later claiming it was his 9 year-old daughter who sent it...



He did have a few to post - could he have possibly been mistaken?! (Gasp!)

At the end of the day, the buyer had a full refund within 7 days, and I can see two posts in the original thread, where the seller asks if they would just wait until the next week and if it hadn't arrived would give a refund.

I can't believe you all seem to think that receiving a Negative for giving a full refund and keeping in touch with the buyer throughout 1 week is warranted...

Banned

hodsey77;1878932

Why are you so convinced the seller is the liar here? He has showed proof … Why are you so convinced the seller is the liar here? He has showed proof that he gave a refund within a week, and yet the buyer was saying it was 2 weeks.... seems like so far, the buyer is telling porkies...



Jah128's post above explains that!

The item was sent personally but then by someone else. Sent recorded, but not received. Then certificate lost?

Of course it could be down to confusion and completely genuine.

As for the 2 weeks bit, yup - he has exagerated. But tell me this. Why would anyone refund after one week when they HAD sent out the goods a few days before and be out of pocket to a buyer who will get these goods and a refund?

Banned

I sent 200 items a week. these was left over from old stock. from dec/jan!

I personal sent it means i personaled packed it. I work in the day and while i print my postage recorded items have to be giving to the post office to stamp..

Ill tell you what.. I know the lady in the postoffice and she well knows my daughter.

Phone 023 92550218 and ask for Cheque Farm Postoffice mon-fri and ask if my daughter posts the LEWIS post for him and she will tell you.

All these proof and where i gave the buyer a FULL refund and that. im sorry but you taken this way to far lol!

Banned

guv;1879168

Jah128's post above explains that!The item was sent personally but then … Jah128's post above explains that!The item was sent personally but then by someone else. Sent recorded, but not received. Then certificate lost? Of course it could be down to confusion and completely genuine.As for the 2 weeks bit, yup - he has exagerated. But tell me this. Why would anyone refund after one week when they HAD sent out the goods a few days before and be out of pocket to a buyer who will get these goods and a refund?



I refund as i can make a claim. my daugher lost the card so i cant. im not gonna lose sleep over £30 lol but im not going to agree to remove any feedback!

arcsbite is a liar. he said it took 2 weeks. he also said i abused him which is a load of rubbish!

guv;1879168

As for the 2 weeks bit, yup - he has exagerated. But tell me this. Why … As for the 2 weeks bit, yup - he has exagerated. But tell me this. Why would anyone refund after one week when they HAD sent out the goods a few days before and be out of pocket to a buyer who will get these goods and a refund?



So you wouldn't have given the refund in the same situation then? Well... that would have been worth 2 negs for you! ;-)

Banned

hodsey77;1879184

So you wouldn't have given the refund in the same situation then? Well... … So you wouldn't have given the refund in the same situation then? Well... that would have been worth 2 negs for you! ;-)



I wouldnt have lost my proof of postage - and would make the buyer wait until the post office confirms they have either lost it - or item signed for. If that is unreasonable, then too bad. I wouldnt expect the buyer to wait until a refund paid by the post office, but I would expect them to wait for an answer as to where this package went.

philuk;1878613

Here is your refund as you got me banned from hotdealsuk for this. why … Here is your refund as you got me banned from hotdealsuk for this. why didnt you just shutup and keep it to pm i sent the bloody item and im not scamming any one. thanks a bunch i try and help members. how is that abusive?



How is that abusive? Firstly you accuse the seller of getting you banned from the site - don't see how this applies? You got yourself suspended for not following the rules.

"Why didnt you just shutup and keep it to pm i sent the bloody item" The buyer has every right to ask questions in the thread - this is where relevant questions should be raised as you are well aware. If you honestly can't see why this is rude and abusive then you have a very weak grasp of the english language.

At the end of the day you have told mistruths about sending the item (above) and sent a needlessly rude message and there is little evidence of you keeping the buyer well informed (at what point did you inform them you were refunding? It seems you asked them to wait until Monday 7th before taking the matter any further...). If I had received that message in the paypal refund I also would have left a negative feedback - it was totally uncalled for.

guv;1879239

I wouldnt have lost my proof of postage - and would make the buyer wait … I wouldnt have lost my proof of postage - and would make the buyer wait until the post office confirms they have either lost it - or item signed for. If that is unreasonable, then too bad. I wouldnt expect the buyer to wait until a refund paid by the post office, but I would expect them to wait for an answer as to where this package went.



You'd be waiting a LOOOONG time, and so would your buyer, in that case... :?

But it's hypothetical anyway... (buyers from guv take note, lol!)

This thread is wayyyyyyy off topic for the feedback forum. Rather than deleting all off topic posts, we've moved it to misc.

philuk;1879172

I sent 200 items a week. these was left over from old stock. from … I sent 200 items a week. these was left over from old stock. from dec/jan!



It has to be said, that's a hell of a lot of post for a private seller :lol:

Shengis;1879306

It has to be said, that's a hell of a lot of post for a private seller … It has to be said, that's a hell of a lot of post for a private seller :lol:



Agreed - there's something not right about selling 6 brand new controllers individually on the forums here either (how convenient it was listed as 2 x 2 of different colours :roll:)

Banned

it was old stock.. that is mine to sell i dont sell any new stock as that would be breaking the rules

Banned

im not going to post any more. however i will refuse to have any feedback removed.

philuk;1879377

it was old stock.. that is mine to sell i dont sell any new stock as … it was old stock.. that is mine to sell i dont sell any new stock as that would be breaking the rules



So is this the sort of thing you normally sell? Using the word 'stock' seems a bit unusual.

whys everyone being mean to philuk?!

he seems really peeeeeeeeed off so is a bit mean at the mo.... to me he has provided enough proof..arcsbite seems to have done a runner though!!

Banned

Shengis;1879417

So is this the sort of thing you normally sell? Using the word 'stock' … So is this the sort of thing you normally sell? Using the word 'stock' seems a bit unusual.



Is that because it makes him a trader? Kinda points that way for someone posting 200 packages per week! To be honest, its not something I would be too bothered about - but seeing how selective rules seem to be applied, its a valid point!

Not sure why its now been moved to Misc from feedback. The topic itself was very much on topic for feedback - unless of course "use of feedback" within the site isnt considered feedback?

I'd much prefered a mod to comment rather than sweep it away elsewhere! The original question was regarding retaliatory feedback and HUKD mod input is very much needed for that - regardless of the content that unfolded in the thread on this particular transaction.

faiza1;1879459

.arcsbite seems to have done a runner though!!



He can hardly comment if he's offline can he?

faiza1;1879459

arcsbite seems to have done a runner though!!



That's true enough :lol:

He's been on since phil posted the paypal stuff, so I would have expected a response:thinking:

Banned

I imported 1000 of these units in nov/dec and these i had left over from old stock and i wanted shot of them and posted them on here so that someone else would get a good deal

I cba to relist them on ebay and stuck them on for £30 each, i had 4 left and a freind had a few more. even tho they are old stock to me they are not even in the uk now.

guv;1879492

Not sure why its now been moved to Misc from feedback. The topic itself … Not sure why its now been moved to Misc from feedback. The topic itself was very much on topic for feedback - unless of course "use of feedback" within the site isnt considered feedback?



It was moved to feeback as the thread has been completely derailed with personal comments. If someone wishes to start a thread in feedback regarding the feedback system as a whole, then feel free, but it cannot be about individual cases like this, or the same thing will happen again.

why dont we let arcsbite counter reply? 0o0o0o where are yoooooo?
Post a comment
Avatar
@
    Text
    Top Discussions
    1. jeremy hunt £44.000 for a new bathroom ??1313
    2. Walnut snip: Nestlé cuts nut out of chocolate after prices surge - The Guar…1618
    3. ❅☁☁❅ I want☼to talk☼about the☔WEATHER☔no politics☃no religion❅☁☁❅18846083
    4. Cheapo tips for around the home. Aka "life hacks"2243

    See more discussions