Samsung Galaxy J5 Touchscreen Not Responding anyone else had issues ??

3
Found 1st Apr
Hi just wondered if anyone else had issues with the

Samsung Galaxy J5 Touchscreen Not Responding my daughters phone
wont switch off ! cant swipe ??

any advice ?? fine until this issue ! thanks
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Do you have a screen protector fitted? My daughter used to have this phone, removed the protector and it worked again.
yes she has tried the switch it off & on again no joy taken the screen protector off

wont switch off been on since yesterday

??? reason never had problem before !!
not dropped or any problems she says !

tnxs for your comment
Sorry but I can't help you any further. Looking on the web there has been problems with touchscreen not responding on the J5, so all I can suggest is to have a look yourself and try any ideas out.
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