Samsung support killed my printer
My Samsung CLP-325W was working fine apart from printing from my laptop which has Windows 10 installed on it. Samsung support remotely flashed the firmware but it was unsuccessful and the printer is dead. They are now washing their hands completely of it saying its not their problem since its out of warranty. I have taken it to Huttons in Stockport but it may be beyond uneconomical repair. Do I have the legal right to sue Samsung in a small claims court for the cost of repair and like for like replacement.