Santander/Abbey Hate Reloaded

I have once already posted how much I had these swines, but it's time for a new hate message.

Tried to call them three times today no luck, first time hung up on me, second time hung up on me, third time some giggling girl came on the line and couldn't hold herself together and ended just HANGING UP ON ME.

Their automated system is a joke, if you type the numbers to fast your screwed, this morning the system couldn't even load, so HUNG UP ON ME.

Also I use these idiots to do faster payments to my natwest account every day, would do it online but new banking details are at my home address and i'm overseas, then the critters some days so 'oh mr x, you can only do faster payments in the branch' LIES!!!!, so i start shouting and they say 'i tell you what mr x i will put you through to our faster payment team(mercifully they are based in britain not india)! !!!! What has this world come to?!!.

I will be changing my accounts just as soon as i can, Natwest beats the crap out of abbey for customer service on every level.

I am going to call back now, be warned ABBEY/SANTANDER/ARSEH*LES I am in the ZONE, the mofo ZONE you hear me!!!

11 Comments

Is this a scrabble thread? I cant do much with "c" tho?

Original Poster

splatsplatsplat

Is this a scrabble thread? I cant do much with "c" tho?



I play facebook scrabble win percentage 70%, top score 619

Hmmm, so you could do it online but you left the account details at home? Hardly Santanders fault, it it??

Original Poster

civms47

Hmmm, so you could do it online but you left the account details at home? … Hmmm, so you could do it online but you left the account details at home? Hardly Santanders fault, it it??



I didnt leave it at home, I ordered new banking details and they can only be delivered to your home address. Hardly Santander's fault for hanging up on me all those times?, whose fault then smarty pants?

Your Natwest account might turn into a Santander account, you can’t escape that easily lol!

dailymail.co.uk/new…tml

Original Poster

fluffyundacrakas

Your Natwest account might turn into a Santander account, you can’t e … Your Natwest account might turn into a Santander account, you can’t escape that easily lol! [url=http://www.dailymail.co.uk/news/article-1316083/As-Santander-buys-million-RBS-NatWest-customers-chaos.html]http://www.dailymail.co.uk/news/article-1316083/As-Santander-buys-million-RBS-NatWest-customers-chaos.html[/url]



NOOOO!!!!!!

I agree with you though, awful customer service at Abbey/Santander. My other half has an account with them and wanted to know the sort code for his savings account as couldn’t find it on any letters or documentation etc and wanted to transfer some money in there, he called them up thinking it would be simple, got put through to their infamous call centre who proceeded to tell him the sort code would be 000000 as everyone has this?! She was really rude as well (had it on loudspeaker) and kept on repeating the same information again and again and when requested to be transferred to someone else, wait for it, she hung up!

Banned

love the posts where people moan about a bank etc and still stay with them weeks later

thought everyone realised abbey / santander were the worst of them all

Smile / Nationwide FTW!

Original Poster

csiman

love the posts where people moan about a bank etc and still stay with … love the posts where people moan about a bank etc and still stay with them weeks laterthought everyone realised abbey / santander were the worst of them allSmile / Nationwide FTW!



Maybe changing a bank straight away is an easy decision for you, but not for alot of other people who have to re-arrange a load of different things. Especially difficult if you're overseas like me.

Banned

think i need to consider changing banks, my two are RBS and natwest, which i believe are both going over or will be soon
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