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    Scammed for blackberry badly! Help needed

    Im currently in the middle of a paypal dispute with a seller over a bb.
    Deal was done over paypal and the seller posted the item using the royal mail thing on paypal, so the details of the transaction are on the system, However the seller posted a blank envelope to me, instead of the phone so, it appears that the item has been recieved. I opened a dispute originally because the parcel didnt come, and now it has come with nothing in it.

    the dispute has already been escalated and its says i shouldnt do anything till the 28th may however i want to add the fact that i was sent a blank envelope. How can i add this comment to the dispute? And has anyone got any tips for me?

    36 Comments

    How much is the postage on the envelope? surely a blank envelope would weigh much less than a packaged phone so there would be a difference in postage costs proving that a phone wasn't sent.

    Original Poster

    i didnt sign for anything it was posted through my door, it was 1st class recorded. and has a 5p and 2 60p stamps on.

    where did you buy it from? was it on here or ebay?

    Banned

    gpcool;8694596

    i didnt sign for anything it was posted through my door, it was 1st class … i didnt sign for anything it was posted through my door, it was 1st class recorded. and has a 5p and 2 60p stamps on.



    thren leave it as it is, say you have received nothing from the seller, do not add anything to the dispute

    as it was recorded also put in the number on the rm website and see what it says

    Banned

    IF it was ebay you need to phone payapl and tell then you need to change it to a SNAD, they will do it for circumstances such as this.

    Keep the packaging and take photos you can prove that that letter with that tracking could never have had a phone in it.

    Off ebay no SNADS until June 1st aghhhh.

    But if you didn't sign RM can't prove delivery so fight it on that.

    Original Poster

    sassie;8694634

    thren leave it as it is, say you have received nothing from the seller, … thren leave it as it is, say you have received nothing from the seller, do not add anything to the dispute


    ok, thats what i said anyway. I was just wondering, if paypal isn't in my favor, should i go to my bank and see if they can get my money back?

    gpcool;8694596

    i didnt sign for anything it was posted through my door, it was 1st class … i didnt sign for anything it was posted through my door, it was 1st class recorded. and has a 5p and 2 60p stamps on.



    Therefore it could never have been a phone if the tracking numbers tally.

    Banned

    gpcool;8694658

    ok, thats what i said anyway. I was just wondering, if paypal isn't in my … ok, thats what i said anyway. I was just wondering, if paypal isn't in my favor, should i go to my bank and see if they can get my money back?



    if they cannot prove delivery then paypal will refund you, this is an ebay sale yeah?

    Banned

    gpcool;8694658

    ok, thats what i said anyway. I was just wondering, if paypal isn't in my … ok, thats what i said anyway. I was just wondering, if paypal isn't in my favor, should i go to my bank and see if they can get my money back?



    You can try if you paid by debit card/credit card it depends on your bank.........some will, some won't, paypal is a payment gateway a service if you like, you paid for the service got it and paid whoever using paypal funds. So it's down to the bank as to whether they will try.

    Original Poster

    Well originally it was on ebay, but ebay removed the item after i had payed so the seller is no longer on ebay.

    Original Poster

    Yes i paid by debit card. Its a long story but, i got refunded and then sent payment again, so the deal wasnt on ebay. It was just on paypal. Yes i know im stupid.

    Banned

    gpcool;8694689

    Well originally it was on ebay, but ebay removed the item after i had … Well originally it was on ebay, but ebay removed the item after i had payed so the seller is no longer on ebay.



    So you paid via the ebay link right?
    So you are covered for a SNAD, in that case I'd change it incase the tracking comes up as delviered. Tell paypal what you have done here and offer photos of the packaging and weight complete with tracking stuck to the front proving there could never have been a phone in there.

    Ohhhhhhhhhhhhhh edit I have just seen, yes a bit silly, you are gonna have to just hope the RM tracking does not update to delivered then, may well not do if no signature was obtained.

    Banned

    you fool, why on earth did you do this, but again if they cannot show proof of delivery you will get it refunded, unless of course you paid via paypal gift

    what does royal mail track say?

    Original Poster

    Im going to ring paypal up now.

    Original Poster

    I didnt pay by paypal gift either.

    gpcool;8694705

    Yes i paid by debit card. Its a long story but, i got refunded and then … Yes i paid by debit card. Its a long story but, i got refunded and then sent payment again, so the deal wasnt on ebay. It was just on paypal. Yes i know im stupid.



    Oops

    Banned

    was the little bit pulled of the recorded ticket, or was it all still intact? if intact do nothing

    Banned

    sassie;8694735

    was the little bit pulled of the recorded ticket, or was it all still … was the little bit pulled of the recorded ticket, or was it all still intact? if intact do nothing



    :thumbsup:

    Original Poster

    it has been pulled off.

    Banned

    gpcool;8694741

    it has been pulled off.



    what does royal mail site say, flippin eck its like banging your head against a brick wall

    Original Poster

    Item AGxxxxxxxxGB was posted at 198 Oxford Road RG30 1AA on 20/05/10 and is being progressed through our network for delivery.

    Banned

    gpcool;8694774

    Item AGxxxxxxxxGB was posted at 198 Oxford Road RG30 1AA on 20/05/10 and … Item AGxxxxxxxxGB was posted at 198 Oxford Road RG30 1AA on 20/05/10 and is being progressed through our network for delivery.



    paypal will need to see that changed to delivered and signed by you or they will refund

    i wouldnt do anything at the moment, but thats me, at end of day it is up to you, dependant on when you received this?

    Original Poster

    Ok, thanks for the help everyone, ill keep at eye out on the royal mail website and on the paypal dispute.

    Banned

    when did you receive enevelope

    Original Poster

    it came today.

    Banned

    gpcool;8694837

    it came today.



    1st class recorded mail taking 6 days, anything else you want to add before being given more advice, think your gonna struggle on this one, your postie has abviously signed for you and its gonna depend on what weight this person receipt shows, although maybe they wont even bother replying to paypal, who knows

    I am not meaning to be mean or anything here but why did you go threw with it after ebay pulled the phone? Didn't that ring alarm bells?

    I think you could lose your money here :-(

    Original Poster

    when i first filed the dispute it escalated automatically for some reason, said something like they couldnt contact the buyer. I dont think the seller can reply.

    Original Poster

    munnski;8694874

    I am not meaning to be mean or anything here but why did you go threw … I am not meaning to be mean or anything here but why did you go threw with it after ebay pulled the phone? Didn't that ring alarm bells? I think you could lose your money here :-(




    ebay hadnt pulled it before i had payed. He refunded me and then asked me to pay again, as it was still on ebay i thought it would be fine and dandy, even though the transaction was just through paypal.

    gpcool;8694898

    ebay hadnt pulled it before i had payed. He refunded me and then asked me … ebay hadnt pulled it before i had payed. He refunded me and then asked me to pay again, as it was still on ebay i thought it would be fine and dandy, even though the transaction was just through paypal.



    Maybe give ebay a call and explain this? Say you still thought it was on ebay? Or calling paypal too and explaining all that. Then they know the whole story

    Hope you get it sorted out

    Banned

    gpcool;8694880

    when i first filed the dispute it escalated automatically for some … when i first filed the dispute it escalated automatically for some reason, said something like they couldnt contact the buyer. I dont think the seller can reply.



    then hold tight, and hope he still cant

    i wouldnt be adding anything at mo, but think tinkerbell may offer you some better advice,but think the only way your gonna get out of this is if they cannot contact the seller

    good luck. Reinforces my decision to NEVER buy or sell anything on ebay. No bargain is worth this sort of grief, I seem to read a horror story every day on hukd re ebay.

    proof of postage is not proof of delivery - just throwing that comment in there!

    Banned

    chalkysoil;8696941

    good luck. Reinforces my decision to NEVER buy or sell anything on ebay. … good luck. Reinforces my decision to NEVER buy or sell anything on ebay. No bargain is worth this sort of grief, I seem to read a horror story every day on hukd re ebay.



    What are you on about? Can't blame ebay for this one it's ops fault entirely, really.

    Op I'd imagine the item will come up as showing as being delivered soon if the sticker has come off. So he can prove delivery, what you have is a SNAD, you got an envelope not a phone, so no cover until June 1st so you won't qualify.

    I'd hold tight for a second see what's what was it for over £150 as he will need YOUR sig online not the posties.

    Original Poster

    the value was £200, so i dunno if that helps.

    Haven't seen this mentioned so far, but if it comes to it, don't be afraid to alert the police. Same thing happened to my fiancee's brother but it was through ebay - turns out the seller had done it before and was a benefits cheat and his report helped prosecution.
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