Seagate Hard disk problem

69 replies
Found 14th Apr 2010
Got a good response with my gfx card issue the other night, just wondering if you can help me with a problem I have with a HDD.
It's a 750GB seagate barracuda and came with the HP desktop I have. The performance of the drive is naff, but checkdisk and seagates own disk checking software found nothing wrong with it.
It's OEM so I can't send it back. I've installed the latest drive firmware on it (many people had problems with this drive).
Anyway the problem I get is that the drive is constantly spinning the HDD light on the computer is always active. I tried to install win 7 on it and I gave up after 90 mins.
When I 1st got the computer vista would take ages to do anything, from accessing files it would refuse to load system recovery. Start up and shutdown both took in excess of 5 mins.
I replacd it with 2 500gb WD, however I could do with it as an external drive.
Anyone offer any help/advice as to what the problem may be.

I've had no such problems since I swapped the drives

69 Comments

Banned

its a door stop

by all means stick in a drive caddy and reformat it and hope, but im sure it's dead Jim
have you run seagate drive tools, that might give an error code, so you can send it back to HP for a replacement

or tell them it was code 05dst, and perhaps they wont check it.....

Original Poster

jubbyme;8367073

its a door stopby all means stick in a drive caddy and reformat it and … its a door stopby all means stick in a drive caddy and reformat it and hope, but im sure it's dead Jimhave you run seagate drive tools, that might give an error code, so you can send it back to HP for a replacement


Yeah tried all that, no error code from seagate tools. Formatted it numerous times. HP want the full PC back to check it which is a hassle.

use a tool eg the seagate tool to set the udma of the drive / sata mode etc and see if that makes a difference change the acoustics to the nosiest as well

Original Poster

dontasciime;8367506

use a tool eg the seagate tool to set the udma of the drive / sata mode … use a tool eg the seagate tool to set the udma of the drive / sata mode etc and see if that makes a difference change the acoustics to the nosiest as well


Will look into that cheers, was debating offloading it to CEX:whistling:

maybe also look for another firmware incase the one you used did not fix it.

test the speed with an hdd benchmarking tool to see what speed it actually says.

Original Poster

dontasciime;8367552

maybe also look for another firmware incase the one you used did not fix … maybe also look for another firmware incase the one you used did not fix it.test the speed with an hdd benchmarking tool to see what speed it actually says.


On the lastest firmware it's a Seagate Barracuda 7200.11 seems to be many problems with them.

You should also update the bios of your motherboard. Especially if it's rather old

Banned

note to self
dont buy any 750gb drives at cex....

Original Poster

dontasciime;8367586

You should also update the bios of your motherboard. Especially if it's … You should also update the bios of your motherboard. Especially if it's rather old


Just checked that, on latest one.

Original Poster

jubbyme;8367599

note to selfdont buy any 750gb drives at cex....


I got beef with CEX after they jipped me out of £50 when my reciept wouldn't scan and they wouldn't honour the credit on it. It passes all tests so was thinking CEX may take it off my hands.

Banned

Paddy_o_furniture;8367632

I got beef with CEX after they jipped me out of £50 when my reciept … I got beef with CEX after they jipped me out of £50 when my reciept wouldn't scan and they wouldn't honour the credit on it. It passes all tests so was thinking CEX may take it off my hands.




tehee :thumbsup:

Original Poster

jubbyme;8367647

tehee :thumbsup:


Would feel for the poor ****** that buys it though, as I imagine getting a refund from CEX is like getting blood from a stone.

have a look at the back of it, many of those drives were shipped with jumpers restricting them to sata150, not a huge diff in norm use but maybe the sata controller doesnt like it

Original Poster

maddogb;8368653

have a look at the back of it, many of those drives were shipped with … have a look at the back of it, many of those drives were shipped with jumpers restricting them to sata150, not a huge diff in norm use but maybe the sata controller doesnt like it


no jumpers unfortunatley, ty

Paddy_o_furniture;8370244

no jumpers unfortunatley, ty



soz m8 but can't help but think, did you look very carefully?
haven't seen the 750 but my 500 has a small 8 pin setup and two of the pins had a tiny recessed jumper hardly noticable and it took a v small pair of tweezers to remove.
wouldn't have mentioned it but i missed it completely for about 2 weeks and only noticed one day watching the raid controller bios.

Original Poster

maddogb;8382461

soz m8 but can't help but think, did you look very carefully? haven't … soz m8 but can't help but think, did you look very carefully? haven't seen the 750 but my 500 has a small 8 pin setup and two of the pins had a tiny recessed jumper hardly noticable and it took a v small pair of tweezers to remove.wouldn't have mentioned it but i missed it completely for about 2 weeks and only noticed one day watching the raid controller bios.


Just checked again, defnitley not it has 4 pins no jumper

Paddy_o_furniture;8382639

Just checked again, defnitley not it has 4 pins no jumper




damm that is a weird one, presume you've tried the obvious like turning off/on ahci in the bios, a diff sata cable and stripping out existing partition info? (poss consider resetting the bios)
can't imagine a disk being that duff without tripping the SMART feature, make sure that is turned on in bios but don't think it makes a diff if u using something like speed fan.
any more info such as mainboard model ram OS etc?

Original Poster

maddogb;8390469

damm that is a weird one, presume you've tried the obvious like turning … damm that is a weird one, presume you've tried the obvious like turning off/on ahci in the bios, a diff sata cable and stripping out existing partition info? (poss consider resetting the bios)can't imagine a disk being that duff without tripping the SMART feature, make sure that is turned on in bios but don't think it makes a diff if u using something like speed fan.any more info such as mainboard model ram OS etc?


Win 7 (but done on Vista)
h10025.www1.hp.com/ewf…20&
known problems with the disk, same problem reported on HP forums

Paddy_o_furniture;8390680

Win 7 (but done on … Win 7 (but done on Vista)http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01446834&lc=en&dlc=en&cc=my&product=3732620&lang=enknown problems with the disk, same problem reported on HP forums



download the demo version of everest and give the drive a benchmark it will end up showing linear and random readspeeds from diff sections of the disk and u can take a screenie ]like this
also any links to the other forums/mentions of this issue?

sure i read something recently about win7 enforcing some sort of dynamic volume handling whereas vista didn't, so that may be related, in that case it would def be worth removing the partition and recreating with the win 7 disk, is that a problem for you*?

*not sure that came across right, i meant does this disk have a huge amount of data with no where else to go?

really thinking about it but doubt there will be many chances to re-write the volume info correctly with data in situ.
if a upgrade install didn't do it right, not sure anything but a clean install onto an unpartitioned disk will.

Original Poster

maddogb;8399512

*not sure that came across right, i meant does this disk have a huge … *not sure that came across right, i meant does this disk have a huge amount of data with no where else to go?really thinking about it but doubt there will be many chances to re-write the volume info correctly with data in situ. if a upgrade install didn't do it right, not sure anything but a clean install onto an unpartitioned disk will.


Drive has been formatted, attempted to install ubuntu on to it didn't wanna know, will look at other suggestions

Paddy_o_furniture;8399538

Drive has been formatted, attempted to install ubuntu on to it didn't … Drive has been formatted, attempted to install ubuntu on to it didn't wanna know, will look at other suggestions



formatting is not the same as removing the partition table/mbr and the failed install of ubuntu may be a clue as to the state of the partition table/mbr.

Original Poster

maddogb;8400289

formatting is not the same as removing the partition table/mbr and the … formatting is not the same as removing the partition table/mbr and the failed install of ubuntu may be a clue as to the state of the partition table/mbr.


OK will do that (when I know how).

Paddy_o_furniture;8400448

OK will do that (when I know how).



not sure i'd be using any 3rd party utils as its possible they may be as unprepared for this change.

boot off the windows 7 dvd and the scrren which asks where u want to install windows also allows you to delete the existing partitions, do this then exit the install and reboot coming to the same then make sure no partitions exist before continuing the install

Original Poster

maddogb;8404071

not sure i'd be using any 3rd party utils as its possible they may be as … not sure i'd be using any 3rd party utils as its possible they may be as unprepared for this change.boot off the windows 7 dvd and the scrren which asks where u want to install windows also allows you to delete the existing partitions, do this then exit the install and reboot coming to the same then make sure no partitions exist before continuing the install


I've done this several times, everytime I installed a version of windows on it I deleted the partions.

maddogb;8404071

not sure i'd be using any 3rd party utils as its possible they may be as … not sure i'd be using any 3rd party utils as its possible they may be as unprepared for this change.boot off the windows 7 dvd and the scrren which asks where u want to install windows also allows you to delete the existing partitions, do this then exit the install and reboot coming to the same then make sure no partitions exist before continuing the install



You'll end up with a 100 meg partition that way before your main one.

use the tool from SEAGATE eg the disk wizard which will help prepare your drive . you will need to choose to erase all data on it with it already being prepared make sure to choose the correct disc. If still the same after wiping give up and do what you planned on doing or knock drive into sata 1 mode



any other info on this page for you seagate.custkb.com/sea…931

I should have really asked ages ago for the exact part number

Paddy_o_furniture;8404148

I've done this several times, everytime I installed a version of windows … I've done this several times, everytime I installed a version of windows on it I deleted the partions.



oh dear, thats that theory out the window then, are you sure you rebooted after the partition removal before creating a new one though?

dontasciime;8406214

You'll end up with a 100 meg partition that way before your main one.use … You'll end up with a 100 meg partition that way before your main one.use the tool from SEAGATE eg the disk wizard which will help prepare your drive . you will need to choose to erase all data on it with it already being prepared make sure to choose the correct disc. If still the same after wiping give up and do what you planned on doing or knock drive into sata 1 modeany other info on this page for you http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931I should have really asked ages ago for the exact part number



yeah i noticed that, what is that partition for? kept meaning to look into it. wouldn't overly worry about that though, not with win7 performance and a hugh hdd. as for sata 1 mode, paddy says there are no jumpers on the rear.

If there are no jumpers on that drive for sata mode it will be in a feature set tool available from seagate.

The win 7 created 100mb or 200mb partition(thought the 200mb was on beta versions) partition is a system tools, boot manager , recovery partition, bitlocker thingy, a partition created to fool malware, take your pick. Once I find an m$ statement to say which one it is, it's one of the things to the left :lol


What is model number paddy >?

Also see if the Intel matrix storage driver is compatible with ICH9 (I think intel may have changed the name of matrix storage driver though from soemthign LUK said)

Original Poster

dontasciime;8410250

If there are no jumpers on that drive for sata mode it will be in a … If there are no jumpers on that drive for sata mode it will be in a feature set tool available from seagate. The win 7 created 100mb or 200mb partition(thought the 200mb was on beta versions) partition is a system tools, boot manager , recovery partition, bitlocker thingy, a partition created to fool malware, take your pick. Once I find an m$ statement to say which one it is, it's one of the things to the left :lolWhat is model number paddy >?Also see if the Intel matrix storage driver is compatible with ICH9 (I think intel may have changed the name of matrix storage driver though from soemthign LUK said)


it's a seagate 7200.11 (750Gb) off to Amsterdam now, cheers you pair for help

Paddy_o_furniture;8410757

it's a seagate 7200.11 (750Gb) off to Amsterdam now, cheers you pair for … it's a seagate 7200.11 (750Gb) off to Amsterdam now, cheers you pair for help



serial part number was what I was after

ST3750330AS

Original Poster

dontasciime;8410824

serial part number was what I was after


brb

Original Poster

p/n 9bx146-620

i edited post above. this should be your drive yeah ST3750330AS and for that you would need firmware

seagate.com/sta…ISO

is that the exact one you used or ?

Original Poster

dontasciime;8410930

i edited post above. this should be your drive yeah ST3750330AS and for … i edited post above. this should be your drive yeah ST3750330AS and for that you would need firmwarehttp://www.seagate.com/staticfiles/support/downloads/firmware/MooseDT-SD1A-3D4D-16-32MB.ISOis that the exact one you used or ?


It's a ST3750630as

Paddy_o_furniture;8431052

It's a ST3750630as



http://img97.imageshack.us/img97/8876/sgate1.png

seagate.com/sta…exe


So the above firmware

http://img203.imageshack.us/img203/9448/sgate2.png

have you ran any speed tests on it form the link i gave you yet ? edit Dunno what where links went ? 2 secs will link the program again.

]HdTach

Original Poster

dontasciime;8431206

http://www.seagate.com/staticfiles/support/downloads/firmware/ms-sd1a.exeSo the above firmwarehave you ran any speed tests on it form the link i gave you yet ? edit Dunno what where links went ? 2 secs will link teh program again


I went to Amsterdam so just trying to sort it, I'll try the speedtests from the downloads you gave me in a moment.
This is the drive:
http://img690.imageshack.us/img690/7440/sdc15667.jpg

http://img199.imageshack.us/img199/7896/sdc15666.jpg

Original Poster

This is the firmware it has at present h10025.www1.hp.com/ewf…my&
Cheers for the help btw

oooww my neck :lol

find a jumper for drive if you can as they are smaller than normal and I'm not sure you can use a standard jumper on them never tried.
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