Self installing Sky HD box

2 replies
Found 27th Aug 2010
Ok went for the Sky HD upgrade from Sky + with the self install option. Going to do it when get home from work but had a quick look at idiots guide. Says I have to have the box connected to phone line. Never have done in the past, yes know you are supposed to, but does the install need it connected? Don't have a phone socket anywhere near box is why I am asking.


As far as I know you are supposed to attach to the phone line as part of the install dials up and matches your viewing card to the box. However it isn't a big problem, you will just need to ring customer services and ask them to do it - only takes about 1minute (once you actually get to speak to someone anyway!). The engineer doing my install left me to do the match and it didn't work properly, so I had to ring them up anyway.

Original Poster

Cool thanks thats whata I was hoping!
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