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    Selling items to CEX for credit vouchers.

    I am thinking about selling a few unopened (still in cellophane) PS4 games to CEX in exchange for vouchers which I would like to use towards a console. Will I have to unwrap all of the games before they buy them - I'm just worried that if I do that, and they don't want the games, I won't be able to get a refund from the shop that I bought them from. Also, with the vouchers, I read on an old post (3 years old) that if you want to buy an item in the store using your vouchers, you will have to pay the cash and then send the vouchers off to their Head Office to get the cash refunded - is this actually correct, as I was hoping to use the vouchers in the store to purchase something else? Also, are you allowed to make up the difference in price with cash, or do you have to have the complete amount of vouchers only to pay for the item that you want to buy? Thank you.

    20 Comments

    you have to unseal them all. they usually dont take them otherwise. and any voucher you have that is still valid can be used in any store nationwide. and yes you should be able to make up any difference with cash

    Unfortunately they will have to open the cellophane to check the contents etc but once they take them they will always give you the vouchers/cash as preferred. You can use the vouchers both online and In store without having to send anything off. You are also able to pay in vouchers then anything that doesn't cover it in cash. Hope that helps!

    Yes, you will need to unwrap them.

    CEX will no longer open items on your behalf, in case you then claim you want them back and they are no longer "new". Don't worry, they will buy the games from you.

    Vouchers can redeemed in store as if they were "cash". No need to send things in the post.

    You may spend them however you wish in store. If you have a £10 voucher for example, you can buy a £4 item and still have £6 to spend. Alternatively buy an £11 item and just pay the extra £1 cash etc.

    Hope that helps.

    Original Poster

    imunder

    you have to unseal them all. they usually dont take them otherwise. and … you have to unseal them all. they usually dont take them otherwise. and any voucher you have that is still valid can be used in any store nationwide. and yes you should be able to make up any difference with cash



    So, the post from a couple of years ago which said that you have to pay cash upfront and then send your vouchers off to Head Office to get a refund is no longer correct?

    it's very easy

    take the games into a CEX store to sell them

    they will want to open them to check the contents understandable - just check they will buy first - when they say yes then they can open them up

    as far as vouchers are concerned you can use vouchers online or in store as part payment - done this before

    EliTom

    Original Poster

    Thank you for all your help, I now understand how they work.

    Sophiasky

    So, the post from a couple of years ago which said that you have to pay … So, the post from a couple of years ago which said that you have to pay cash upfront and then send your vouchers off to Head Office to get a refund is no longer correct?



    I've never known CEX to do that, and ive been using them for a very long time. A voucher is as good as cash in store.

    Is it not worth you returning these unopened items to the store you purchased them from?

    As cex only buys and sells second hand goods you will get the same price for your games as you would if they had been played. You'd be much better returning them and even if you only get a store voucher you could selll that for roughly 80% of its value which is much more than cex will give you

    Original Poster

    I've just had a look at the games that I want to sell - CEX doesn't have it in any stores, only available to purchase on-line. If that is the case, does that mean that they might not want to buy the games in my local CEX branch?

    imunder

    you have to unseal them all. they usually dont take them otherwise. and … you have to unseal them all. they usually dont take them otherwise. and any voucher you have that is still valid can be used in any store nationwide. and yes you should be able to make up any difference with cash




    Ignore this, he's wrong.

    If you're posting them to them you can leave them sealed, if you're going instore they'll just open them up.

    You can use the vouchers online, no need to post them in after paying cash. (As long as they've got an online code)

    Sophiasky

    I've just had a look at the games that I want to sell - CEX doesn't have … I've just had a look at the games that I want to sell - CEX doesn't have it in any stores, only available to purchase on-line. If that is the case, does that mean that they might not want to buy the games in my local CEX branch?



    Just trade them into them online, you get a free courier to post them with.

    teh arn

    Just trade them into them online, you get a free courier to post them … Just trade them into them online, you get a free courier to post them with.



    ​excuse me what exactly is wrong with my comment. even if you post the games to them, they are then unsealed. and i never mentioned reddeming vouchers online. next time i recommend you qoute me correctly

    what have you got, you will get more on here?

    imunder

    ​excuse me what exactly is wrong with my comment. even if you post the g … ​excuse me what exactly is wrong with my comment. even if you post the games to them, they are then unsealed. and i never mentioned reddeming vouchers online. next time i recommend you qoute me correctly


    you have to unseal them all. they usually dont take them otherwise



    That part..............

    CEX will screw you on the price, better to sell them privately

    Original Poster

    I'm going to try in the store first, but if not successful, will send them off to CEX. If I go by the postage method, the price for the voucher that is shown on the day that I say I want to sell them the games, will that be honoured by CEX by the time they reach them, especially what with Christmas coming up? Or, will they only give me the voucher price on the day that they receive them? Thank you.

    Sophiasky

    I'm going to try in the store first, but if not successful, will send … I'm going to try in the store first, but if not successful, will send them off to CEX. If I go by the postage method, the price for the voucher that is shown on the day that I say I want to sell them the games, will that be honoured by CEX by the time they reach them, especially what with Christmas coming up? Or, will they only give me the voucher price on the day that they receive them? Thank you.




    Go to the cex site and sell them to them online, they will give you a postage label and the price is held for 10 working days so you can hold onto the items and post them to them after you've tried in store.

    As long as you get them to them before the 10 working days are up you will get the price quoted (Assuming they're in good condition).

    Know loads of stores that have sealed items behind counter. Usually games

    hi if you have a Game store local to you trade them there and get them to price match each game with cex that way you get an extra pound per game plus you earn points for trading in
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