Okay i want to know what people experience are of selling phones to cex and getting them graded. I got the following info off their site:
Grade A - Working phone in as new/mint condition. Complete with original box and accessories as sold new.
Grade B - Working phone in good condition with slight cosmetic blemishes. Charger supplied. If the phone includes a music player/radio then it is supplied with headphones. If the phone has PDA functionality a sync cable and/or docking cradle is supplied. Missing original packaging.
Grade C - Working phone in poor cosmetic condition. Original or 3rd party charger supplied but missing accessories and original packaging.
Now i want to trade in a w300 phone which is in excellent condition as i bought it two years ago, used it a couple of times and forgot about it when i got a contract. Now i have all the original accessories apart from the earphones. But in their place i could put mini speakers that i got with another SE phone. Would that be accepted or would i need the earphones to get a grade A or B.
Also how are they about box conditions, as my box has a corner which has been scribbled on by a baby and the box has no compartments.
I tried ringing today to speak to someone in my nearest store, but they told me they couldnt respond over the phone and that i would need to take it in store.