Selling to CEX - Its been nearly 3 weeks and still no money!

7 replies
Found 15th Dec 2009
Sent my phone in with the freepost envelope about 3 weeks ago. The status on the web is still saying waiting for order although I contacted them via email and got a response saying it had been received and was going to be tested shortly (29th November)
I have emailed, rang a few times (on hold for over 45 mins on all occassions) and still no response. What more can I do?! Im really getting annoyed with them but cannot contact to see whats going on!
Anyone else in the same boat?

7 Comments

I ordered some Bluray's off their website and have been waiting a while for them.

I sent off some games to them, and according to their site it took about 8 days to receive, when i know that was a lie, and then it was another week on top before i got the money. So not quite as bad as your situation

Its always been bad for checking on your orders, not a very good system but they usually come good in the end just keep emilaing and phoning you might get lucky and someone will let you know how its going

Original Poster

masterruckus;7237125

Its always been bad for checking on your orders, not a very good system … Its always been bad for checking on your orders, not a very good system but they usually come good in the end just keep emilaing and phoning you might get lucky and someone will let you know how its going


I cant seem to get through mate, unless i try at work which wont go down very well! Plus they ignore emails too...

Thanks everyone for their advice though.

pm me your name and order number and what the item was etc, i'll try and find out what i can from my friend that works there, cant promise anything, but better than nothing!

Original Poster

jasonodell;7237713

pm me your name and order number and what the item was etc, i'll try and … pm me your name and order number and what the item was etc, i'll try and find out what i can from my friend that works there, cant promise anything, but better than nothing!


Thanks mate, im going to try one last phone call tomorrow and if that fails then i will pm you :thumbsup:

I sent a phone to them last week - took them 2 days to check it over and then I got the money to my bank today so they are dealing with them - although by the sound of it not in the right order ! Keep chasing and good luck :-)
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