Sending things back to Amazon

Are you able to send things back to Amazon (not a market place seller) if they are not as expected when they arrive? If so at whose cost and how do you go about it? Thanks

12 Comments

If you go to your account on the Amazon site, click 'order History' you will see your options there.
They will defo take it back if it is faulty in some way wink wink!

pretty certain you can. I havent had any problems. give them a call (or get them to call you in the help section) they send you an email with a barcode etc to print off

if it is less than 7 days since delivery they take it back for whatever reason no need to pretend it's faulty distance selling means you get 7 days to return for any reason whatsoever

i emailed them about boots i had for 3 months-i had worn just a little and they were rubbish quality..they asked me to return and refunded in full! even return postage-excellent cs

I sent some tins back last week, if you go into your account and click on the order, it will let you print out a returns form, you say why you are sending it back and put that one in the box/packet, it prints off a bar code and the address aswell and you stick that on the box/packet, just take it to the post office and send it off, get some proof that you sent it off.

Original Poster

thanks all very much!

Banned

Heard a rumour they close accounts if you return too much stuff.

hotukdeals.com/mis…183

Original Poster

I had never heard that before - looks a bit serious

Banned

I'd take that link with a large pinch of salt....I've returned about 7 items over the last 3 years, even one that was 8 months outside warranty with no problem.

Banned

slamdunkin

I'd take that link with a large pinch of salt....I've returned about 7 … I'd take that link with a large pinch of salt....I've returned about 7 items over the last 3 years, even one that was 8 months outside warranty with no problem.



Think he was buying stuff then selling it on or doing something very dodgy.

Ive just sent a cutlery set back to amazon, dhl picked it up this morning, good job aswell as it had been used before the cheeky gits. And theres no way it was worth the rrp £172 oO

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