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    Sending your Xbox back for repair via UPS........

    Okay so my xbox will be uplifted on Monday by UPS to go for repair. No-ones gonna be at home so having it uplifted at my work.

    Now, will they send me another email asking where i want it delivered after its repaired or will they just deliver it to my work, where it was picked up?

    Asking because work closes on Xmas eve for 2 weeks and it might not be back by then!

    11 Comments

    Ring them and confirm you want it returned to your home address.

    Original Poster

    Syzable;7196467

    Ring them and confirm you want it returned to your home address.



    Wont they send me an email when its ready to be returned?

    makershaker;7196678

    Wont they send me an email when its ready to be returned?



    In experience i've always received the e-mail after i've got the 360 back.

    Had mine repaired a few weeks back.
    I had to write my return address over the box. had it collected from work and delivered back to my house.
    They will return it to where ever you want it. You get an email with a tracking number which you can trace via the UPS website. You can request an alternative delivery address via their website.

    Original Poster

    so i'll get the email a few days prior to delivery then and can just go onto the ups website and change the address?

    makershaker;7197169

    so i'll get the email a few days prior to delivery then and can just go … so i'll get the email a few days prior to delivery then and can just go onto the ups website and change the address?



    The 2 times i've sent one back i've had it returned and sat in the lounge working before i've got an email from MS saying it's on it's way back. :lol:

    Original Poster

    ive went back in on the special instructions and requested it gets returned to my home address. I'll put a big note on the box too requesting the delivery, thats all i can do.

    I've had ot send mine off twice - both times collected from my work but despite writing the return address on the box (Work) MS decided to send it back to send it back to the warranty registered address ie my home...which was a pain arranging to be there etc.

    Was announced on twitter (eugh) that any xbox sent back after yesterday will NOT get it back in time for christmas (european repairs)

    European Xbox Community Manager Graeme Boyd has today confirmed via Twitter that any machines sent off to Germany for repair after December 11th will not be returned in time for Christmas.
    "From the Xbox Support Team - if you're getting your Xbox repaired tomorrow is the last day for pick-up to get it back before Christmas," he explained.

    Original Poster

    Doh!

    I dunno if be better selling all my games and accesories and buying a ps3!
    no doubt i'll be sending this away for another repair sometime in the future. their heaps of junk

    makershaker;7198038

    Doh!I dunno if be better selling all my games and accesories and buying a … Doh!I dunno if be better selling all my games and accesories and buying a ps3!no doubt i'll be sending this away for another repair sometime in the future. their heaps of junk


    PS3 isnt that much better...

    last time I needed to ring sony cs it was disgraceful.
    I was told i wasnt allowed a next day replacement like everyone else.. had to wait 28 days over xmas, not holiday days over xmas.
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