setting up a xbox one

    It states I have to put my bank details in to confirm my son can use it?? I've tried to do this and going round in circles.... He just wants to set up xbox live and put his bday vouchers on it. I don't want my bank details on there either. Please help my 10 yr old is upset and I'm very confused.

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    Original Poster

    I think it's cos I've set the xbox in United states rather than UK. but can't change anything as not going past step add bank details

    are you trying to create an Xbox live profile? it sounds like its trying to get you to sign up to Xbox gold or offering a trial, if its a trial they want bank details to charge you after the trial, so skip the trial and get gold from cdkeys or elsewhere, maybe try and set up a Xbox profile on the Xbox website then sign into Xbox with those details.
    would help more but starting work in a minute,
    will check this thread tonight if you haven't got it sorted by then.

    Hi, i think as your son may be under age a parent/guardian needs to give permission to xbox and confirm by using bank details to verify who you are

    I'm a Sony boy but I would think that if you reset the xbox to defaults then it should allow you to start over :

    Scroll left on the Home screen to open the guide.
    Select Settings.
    Select All Settings.
    Select System.
    Select Console info & updates.
    Select Reset console.

    how's it going? did you get it to work?

    Original Poster

    omg headache!! yes I reset the xbox and restarted again it's coming up as louise rather than owen but who cares he is on and I've set up xbox live too. Thanks
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