Setting up dual sim

Posted 23rd Apr 2017
I have just got a used Cubot H1 which has a dual sim slot.When I have a sim in slot 1 and go into phone info it appears to be connected as it shows signal strength and service state as in service but will not send/receive texts/calls.Slot 2 works and shows the same info .I have swapped sims over and although the phone sees both sims and shows the same connection status slot 1 still does not work.
Is there something that I need to set up?
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