Should I cancel this eBay sale or not?
I listed an item for sale and someone bought it. However, I've just tested the item and it's now stopped working. I've refunded the buyer's PayPal payment, directly through the PayPal site, and sent an email apology.
He's OK with this. But if I officially Cancel the order on EBay, then this will count as a Defect on my Seller's Account. So what happens if I just do nothing now? Thanks.