Posted 6th Mar
5 year old oven. Just been writen off by independant assessor due to corrosion that has resulted in the grill dropping, rendering the grill useless and dangerous. Siemens refuse to admit that the product is not fit for purpose. Appreciate 5 years old with gentle domestic usage but surely a £800 oven should last and provide another 5 years before considering replacement. Anyone kindly offer some advice? Also, ao.com unable to provide or even admit selling the item to us even though we have bank transaction to ao.com of £1700 to include a few other items these too Siemens items. For now I would not touch Siemens appliances based on our poor customer experience. A premium brand meant to be, Siemens should be ashamed of their products. Anyone from Siemens Uk willing to address our problems?