Expired

Silvercrest Products supplied by Lidl

7
Found 29th Dec 2009
I purchased a Silvercrest Mini DVD Player from Lidl.
The Instruction Manual gave an E-mail Address. 'service@mysilvercrest.de' A request for clarification on a technical point was answered in 6 minutes only to advise that the company- TYPHOON ANUBIS with various brands, including Silvercrest was declared insolvent and has been liquidated.

Typhoon are operated with a current webpage typhoon.de but can only provide services and support for a limited number of TYPHOON Products. For this reason my Mini DVD Player is being returned to Lidl
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thanx for the heads up
That's a shame , as I have had a few SilverCrest products over the years and have never had a problem with them .I bought 2 SilverCrest Cd/mp3 players , the ones you fit in cars . There really good and have excellent sound quality , there out of the guarantee period now ,so it doesn't matter now the company has gone bust .
Yeap pity. Just bought the USB DVD from Lidl. Excellent product....
why not just keep hold of the product if they are good then count your losses if it goes bust
Hi my husband bought a silvercrest hair trimmer model no IAN 71807. It's really good but unfortunately while he was cleaning it he lost the blade . Therefore he could not use it anymore. Can you please tell me whether you have spare blades so I can buy one? If yes please send me all details so I can buy one. Thanks a lot and looking forward to hearing from you.

Regards
Anna Gauci
Hi fiatpunto033
Can I sugges you contact Lidl as they won't see this thread? We aren't connected to them and the thread is over 5 years old
fiatpunto033

Hi my husband bought a silvercrest hair trimmer model no IAN 71807. It's … Hi my husband bought a silvercrest hair trimmer model no IAN 71807. It's really good but unfortunately while he was cleaning it he lost the blade . Therefore he could not use it anymore. Can you please tell me whether you have spare blades so I can buy one? If yes please send me all details so I can buy one. Thanks a lot and looking forward to hearing from you. Regards Anna Gauci



Lidl is the best contact as mentioned above though I doubt they sell parts. Does this not have different grade blades ? so he could use another ?

Here is the instruction manual for that model and the product page
lidl-service.com/cps…tml?id=19400779&rdeLocaleAttr=en&title=Hair%20&%20Beard%20Clippers

http://www.lidl-service.com/static/19400779/71807_EN_EL.pdf

The contact phone number listed to try is :00800 36 46 36 00 showing as a freephone
I do not know if it is active or correctly written, but you could give it a try for silvercrest.


The contact details for lidl are via their web site
http://www.lidl.co.uk/cps/rde/SID-87289F8D-A5024C1B/www_lidl_uk/hs.xsl/customer-service-contact-form-uk.htm

or by phone
0870 444 1234

(Phone calls only within the UK. Rate varies depending upon communication provider.)
Opening hours:
Monday - Saturday: 8am - 8pm
Sunday: 10am - 5pm

Edited by: "mrwhitelabel" 3rd Jun 2014

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