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Since getting Sky + my magic eye in the bedroom doesn't work

25 replies
Found 8th Mar 2008
I don't know if anyone can help, but since having the sky updated to sky plus my magic eye in the bedroom doesn't work anymore. I can still receive a picture by going downstairs and changing the channel, but my remote won't change the channel nor will the new remote if I take that upstairs. Maybe I am doing something wrong. Any ideas please???

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25 Comments

Are you using a sky+ remote?

Original Poster

Yes, downstairs but not in the bedroom. I have tried the one from downstairs, but it doesn't seem to work.

Have you tried turning power off to Sky+ box and turning it back on - sometines helps when my one upstairs stops working.
does your eye upstairs have the red light on?

Original Poster

No, Maybe it's just stopped working at the same time as the sky+ was installed. I will try switching it off and then on again Thanks

Have you still got the old remote?
You can make it work the sky+ box as follows -

1) Press TV button
2) Hold down select and yellow together until LED blinks twice.
3) Press 1
4) Press select

N.B. To revert to a SKY remote press 0 in step 3

obviously cant work to record n stuff but good for volume and turning over channel upstairs

Hope you get it sorted...

Original Poster

Just off to try that thanks

to make the magic eye work you need to turn the 9v supply on in the menu. i have just had sky + installed and i am using same magic eye as before.

Original Poster

Still no good. I think I will have to get a new remote for the bedroom. Thank you for all your help

Original Poster

I have tried turning on the 9V supply in the menu. So I think I must need a new remote. Thanks

tremearne;1688385

Still no good. I think I will have to get a new remote for the bedroom. … Still no good. I think I will have to get a new remote for the bedroom. Thank you for all your help



Does your old remote work sky+ downstairs now?

Does your magic eye have a led light on it ? if so is it on if its not on then will be the eye

Magic eye....in the bedroom.....oooo errrr missus.

Original Poster

I think that maybe it might be the magic eye that just happened to pack up at the same time.

Original Poster

very funny foxy!! I need something to watch when the hubby is on nights!!

Original Poster

I'm sure that I have checked the 9V on but I can't remember now where it is to check this. Someone mentioned this to me a few weeks ago. Can anyone remind me where to look please

Press services
then press 4 then 0 then 1 then select
then press 4 (RF Outlets)
then make sure RF outlet power supply is on

Hope this helps - could by the link ( eye ) though
Mine died a few months ago so got two off ebay for about £5 each

Good luck

Original Poster

Thank you so much for your help. I will check the 9V later and then if that still doesn' work I will get a new magic eye. I will post a comment when I've checked

Original Poster

Hi I have tried to check the RF Outlet and I press Services the 4, but I don't have 0 where do I go from here. I am sure I have done this previously but can't seem to find it now.

Plug the magic eye straight into the 9V RF output at the back, elminating your cables. If you change channel and the eye flashes it's your wiring. I had this problem took me 2 magic eyes to realise. The RF thing's that plug into the TV/Sky box. One had came slightly loose and would transmit the TV images but would not give the Magic eye the 9v it needed.

tremearne;1698209

Hi I have tried to check the RF Outlet and I press Services the 4, but I … Hi I have tried to check the RF Outlet and I press Services the 4, but I don't have 0 where do I go from here. I am sure I have done this previously but can't seem to find it now.


Do it as in the previous post, there is no 0 option, it's just the shortcut for the sky installers menu. You need to enable the power to the 9v RF. It's off by default.

Original Poster

Hi Many thanks for your help. I still can't find the RF on/off. I'm sure I found it once before I pressed services, the 4 and where to I go from here please. Anyway I am goint to try plugging the magic eye in directly later and will post reply.

Press services then press 4 then press 0 then press 1 then press select then press 4 (RF Outlets) then make sure RF outlet power supply is on. Some on the button presses will appear to do nothing. Until you get to the sky installer menu.

Original Poster

Checked it and it was on. I thought I was going mad not being able to find it. My magic eye still doesn't work so I think that maybe when the engineer came to install the sky+ he damaged the wire as the pulled it quite hard to try and get it through the wall!!! I am going to take it up with sky and see what they say now.

Cheers

I have the same problem, my magic eye just stopped working a couple of weeks ago. I have since bought 2 others and they to do not work. I have tested them on a friends SKY+ and they work fine so it is not a problem with the eyes.

I have seen lots of posts on digital spy from people with the same problem, it appears that there was probably some kind of upgrade done to our sky boxes that has stopped the sky eyes working for a few of us.

I have two sky boxes . One hd and one sky + . Each link to a spliter and cable to both bedrooms . The eye have been working fine . But the last few days the sky plus box won't work with the eye . That remote for some reason is now turning the sky hd box over . Can anyone help ?
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