sky+ boxed packed in again. phoned sky and they offered sky hd free!

6 replies
Found 29th Jan 2011
we've had problems from the start with the sky+ box and yesterday it gave up, kept coming on ,freezing then going off and wouldnt turn back on for hours, so i phoned sky last night to see if there was a problem their end, no of course there wasnt , but he ran some sort of test on my box and said there was a software problem with it and it couldnt be fixed, its 2 months out of the warrenttee.
so i had a choice pay £69.00 for the engineer to come and replace the hard drive OR pay nothing and have a brand new sky hd box, free installation AND FREE hd for 12 months, no brainer there then lol. He said that some of the sky+ boxes had know faults on them ( not mine of course) and if the customer had been with them for more then 5 years they would be offering this new deal as a thank you!
I thought it was really good, Hubby has just fixed the sky + box the hard drive in it needed defraging lol didnt even know there was one in there! it works perfectly now so my son is having it in his room lol
so guys if your box is playing up in the slightest get on the phone

6 Comments

if its going in another room will you not need a viewing card ?, even if just for basic package, assuming you have spare connections on you dish to wire the new/ ols boxes in

hope the also offered you a suitable discount off you main package too

Original Poster

no we only pay £29 a month and thats with the multi room package, we've still got the card upstairs . i thought it was a really good offer

vinylandtrinkets

no we only pay £29 a month and thats with the multi room package, we've … no we only pay £29 a month and thats with the multi room package, we've still got the card upstairs . i thought it was a really good offer


£29 sound good for multi room whats your package dont forget to get then to validat your plus box upstairs or it will not fully function

Original Poster

highland2010

£29 sound good for multi room whats your package dont forget to get then … £29 sound good for multi room whats your package dont forget to get then to validat your plus box upstairs or it will not fully function


just the basic package, no movies or sports, and thats for that tip i didnt know you had to

[/quote]just the basic package, no movies or sports, and thats for that tip i didnt know you had to[/quote]
dont forget to run a 2nd cable to the room too from the dish,

Original Poster

highland2010

just the basic package, no movies or sports, and thats for that tip i didnt know you had to[/quote]
dont forget to run a 2nd cable to the room too from the dish,[/quote]

thanks hun, hubby bought the cables we need today ready for after the sky guy has been . thanks again
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