Hi,
So I currently pay £64 a month for sky and frankly feel as if I am paying too much, I spoke with cancellations and they brought it down to £48 a month, however they tried to catch me out by offering me HD for £4 a month for 18months or 4 months free followed by 14 months of £7 a month, which annoyed me as other people may fall for their selling tactic.
Anyway I wasn't happy with the offers they gave me despite my 8 and a half years of loyal custom. I went through their cancellation process and my time with Sky will end on the 31st of December.
I actually like the whole Sky Q user interface etc, but I cant stomach the pricing anymore.
My question is will they contact me again to try and keep me with an improved offer prior to December the 31st?
How likely is this to happen?.
Thanks
So I currently pay £64 a month for sky and frankly feel as if I am paying too much, I spoke with cancellations and they brought it down to £48 a month, however they tried to catch me out by offering me HD for £4 a month for 18months or 4 months free followed by 14 months of £7 a month, which annoyed me as other people may fall for their selling tactic.
Anyway I wasn't happy with the offers they gave me despite my 8 and a half years of loyal custom. I went through their cancellation process and my time with Sky will end on the 31st of December.
I actually like the whole Sky Q user interface etc, but I cant stomach the pricing anymore.
My question is will they contact me again to try and keep me with an improved offer prior to December the 31st?
How likely is this to happen?.
Thanks
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sorted byDon't miss them one bit, and pay much less just watching free view channels. I also didn't realise YouTube was so interesting until I ditched sky and their mind numbing programs. (edited)
When I cancelled they never contacted me until a week after I had left, they ended up pestering me with so many offers in the next 6 months I actually had to tell them in the end to get lost because I genuinely did not want to return.
I ended up buying a Freeview recorder and saved myself £100's of pounds every year. (edited)
hotukdeals.com/dis…-30
Started a while ago but still running. Will give you a idea what others are being offered.
I guess a week before cutoff, you could give retention a call.
more and more people are leaving it seems, you’re better off out.
obviously depends what you watch?
Also, what package do you currently have? (edited)
Me either - Not everyone is. You will read posts that say they will contact you etc etc, but I can assure you they don't always. I have been playing the game (between sky and virgin, between my partner and I as new customers) and sometimes they have, other times they don't.
Chances - 50/50 I'd say. If you call them I always think that sends them a message that you don't want to leave, therefore weakning your negoiating. I'm not saying don't - it's just worth considering. Don't be afraid of leaving. There are options out there and besides you can return as a new customer a few months down the line. They will bombard you with offers after you leave. I get them by post every week
But its never reliable?
All providers seem to go under or disappear after a few months.
they will call you......and...those that say...
they wont call you.....
There you go. You have your answer. The only thing for sure is that no one knows. Some get calls all of the time, some some of the time and some nver got one.