Found 10th Nov 2009
As we live in an area with poor tv reception, we obtained an old sky box and card and had it connected to our original SKY receiver to enable us to be able to watch TV in the bedroom. However, last night the TV kept displaying the message that we need to upgrade our card. I know SKY sent us a new card not so long ago for our main TV, but as we purchased the old box and card from a private sale then I am unsure how to obtain a new card. It appears that we may lose many of the free channels on the TV in the bedroom if we do not replace the card soon. Any advice would be appreciated.

  1. Misc
  2. Card
  3. Sky
6 Comments

I'm sure this is why sky have sent the new cards, to stop people without subscriptions.

Maybe you can buy a card from them for freeview, worth a call.

They'll prob try and selly you multiroom though

Original Poster

Thank you for the link to SKY. Having read the information, it looks like I can get a card for £20 which is probably going to be my best option. I really ought to have had multiroom fitted when I had the main SKY system installed.

Try [url]www.sky.com/replacecard[/url], I had a letter from them saying that I needed to upgrade my freesat card and I entered the old card number on this website and they sent me a replacement card. If you are entitled to an upgrade this is your best bet.

Take Sky card out and turn off Sky box for 10 minutes, Switch back on ( minus Sky card ) and see what stations you are missing. I only lost Sky 3, Five US and Fiver. If you can live without these, you have saved £20.

I also bought a £20 Sky card for my parents and they are supposed to last 3 years ( card not parents )

If the freesat card is under 3 yrs old you should get a letter from sky asking you to order a new one online. If you haven't received a letter it is still worth trying to get a replacement card through [url]www.sky.com/replacecard[/url] - you just need to enter the sky card number and then your address, if it is under 3yrs old they will replace it free of charge.
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