Sky Free Telephone Installation Help

    I was wondering if anyone can help with this.....

    Sky are doing a deal on their site for Free telephone line connection if you dont have an active BT line... they normally charge £39 for this service.

    I am an existing sky customer and have been for years for tv only - but I did use to have line rental thru sky but not in over 4 years.

    They are saying that because I am not a new customer to their telephone service I am not entitled to this free promotion - but nowehere on their website does it state that it is only for NEW telephone line rental customer only - infact I get the offer displaying on their website when I login to my sky account !

    I was wondering if anyone else has had similar problems as this with sky - or even better if anyone use to have sky line rental - cancelled and got their bt line disconnected for some reason (mine was that I switched to virgin) and where able to get this free offer from sky.....

    BTW I was wanting to upgrade my account to include line rental at £13 a month and broadband at £7.50 a month so they would be getting almost £50 a month from me !!!

    Thanks !

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