Found 7th Dec 2009
HELP?
I had my sky hd installed yesterday and the tv guide is different to what it should be. Mine looks exactly like sky+ but has HD channels. Is there an update and how do I do it? Also how do I get ITV HD on my Amstrad SKY HD Box?
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18 Comments

My TV guide was also upgraded today, that's how it's supposed to be for the HD boxes!

Hope that helps

the new tv guide is updated from the sat signal in due time .
mine took a few months to come. you need the new guide befor you can get itv hd

ITV HD on Sky
When the new EPG is rolled out to your box, you will be able to access the ITV HD channel manually.

To do this, go to the Add Channels menu and use the following settings:

11.427
H
2/3
27500

Channel 10510

The new guide has a picture in the top right, showing the channel you are watchin while looking through the guide.

If you don't have this then you are on the old guide and awaiting an update sent by Sky.

if the engineer didn't do a software update when he installed it you will still have the old guide.
turn the box off at the mains. press backup (and hold it down) then turn on at the mains and keep holding the backup button until the 4 LEDs all light up. this will force the box to d/l and install the latest software which may contain the new guide if your make box has been done (most have now)

wolf359;7144180

if the engineer didn't do a software update when he installed it you will … if the engineer didn't do a software update when he installed it you will still have the old guide.turn the box off at the mains. press backup (and hold it down) then turn on at the mains and keep holding the backup button until the 4 LEDs all light up. this will force the box to d/l and install the latest software which may contain the new guide if your make box has been done (most have now)



you can't get the new epg by forcing an update, they are updating them by the make of the boxes, samsung are the latest ones to be getting it at the moment, mine was done about 4 weeks ago. As you say most have been done but not all

you only get it when sky send it to your box

the new look is crap - i hate it - anyone know of any way to reload the original look?>

Original Poster

wolf359;7144180

if the engineer didn't do a software update when he installed it you will … if the engineer didn't do a software update when he installed it you will still have the old guide.turn the box off at the mains. press backup (and hold it down) then turn on at the mains and keep holding the backup button until the 4 LEDs all light up. this will force the box to d/l and install the latest software which may contain the new guide if your make box has been done (most have now)



tried twice but no luck

Original Poster

rep added to all

dandoc2;7144625

the new look is crap - i hate it - anyone know of any way to reload the … the new look is crap - i hate it - anyone know of any way to reload the original look?>



yeah i hate it too, much prefer the old one, unfortunately you can't get the old one back

mine got updated last night (amstrad) the new epg is far better, with more info and easier to use.

iNSOMANiAC;7145094

mine got updated last night (amstrad) the new epg is far better, with … mine got updated last night (amstrad) the new epg is far better, with more info and easier to use.



I find it very slow, clunky and incredly hard to get what you want

dandoc2;7145229

I find it very slow, clunky and incredly hard to get what you want



Maybe its just your mind, its a lot better in that the old one imo and it certainly isnt slow.

souljacker;7144269

you can't get the new epg by forcing an update, they are updating them by … you can't get the new epg by forcing an update, they are updating them by the make of the boxes, samsung are the latest ones to be getting it at the moment, mine was done about 4 weeks ago. As you say most have been done but not allyou only get it when sky send it to your box


i know that mate but when you get a new box the EPG is usually the older one as sky obviously haven't sent it an update, but if its one of the makes thats been updated then forcing the update will download the new one. if its one of the makes not yet updated then as you say there's no way to force it

Original Poster

:?

iNSOMANiAC;7145094

mine got updated last night (amstrad) the new epg is far better, with … mine got updated last night (amstrad) the new epg is far better, with more info and easier to use.



when was your sky installed. Mine was yesterday lunchtime. Any idea when it will update?:?

mine was installed on saturday, new epg installed at 1.00 am last night

Original Poster

Thanks will wait for the update
Rep added to all!

My HD box came with the new EPG when I got it installed last week.

I have a Pace box btw.
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