Sky HD on TV problems help please

16 replies
Found 29th Jun 2010
Hello. Have got a larger tv and sky hd previously worked fine on the previous tv. When turned on it said it was a hdcp problem. Spoke to Sky not particulary useful over the phone but said would send an engineer in a few days. tried turning on and off but now showing no signal
Seems silly that it doesnt work, have searched online and seems it may be to do with the cable. i just want to ring up and get through to someone but its not happening
Any advise gratefully received, pleeeeassse!!!
No tv till sorted , cheers

16 Comments

for Starters though Which tv do you have ? and maybe which HD box

Original Poster

dontasciime;8941581

for Starters though Which tv do you have ? and maybe which HD box



LG 42" plasma and the sky box is amstrad thanks

Original Poster

dontasciime;8941586

http://www.google.co.uk/#hl=en&source=hp&q=sky+hdcp+problem&aq=f&aqi=g10&aql=&oq=&gs_rfai=&fp=d92972d72f09071a



I have looked there i couldnt see an answer, though that doesnt mean it wasnt there!!:oops:

Can you get the model number for lg 42

Original Poster

its a pq2000 thanks

How are you connecting sky box to tv at minute ? using a dvi to hdmi > ? if so use hdmi to hdmi , also get the latest hdmi version cable 1.3 as indicated in lg manual the TV needs (according to them to stop flickering)

I doubt you are usign dvi to hdmi but had to mention it... anyways try each hdmi port with your exisiting hdmi cable. (the try another hdmi cable)

Original Poster

dontasciime;8941744

How are you connecting sky box to tv at minute ? using a dvi to hdmi ? … How are you connecting sky box to tv at minute ? using a dvi to hdmi > ? if so use hdmi to hdmi , also get the latest hdmi version cable 1.3 as indicated in lg manual the TV needs (according to them to stop flickering)



going hdmi to hdmi and the cable is v1.4 the 360 is perfect picture, cheers for advise

Original Poster

dontasciime;8941744

How are you connecting sky box to tv at minute ? using a dvi to hdmi ? … How are you connecting sky box to tv at minute ? using a dvi to hdmi > ? if so use hdmi to hdmi , also get the latest hdmi version cable 1.3 as indicated in lg manual the TV needs (according to them to stop flickering) I doubt you are usign dvi to hdmi but had to mention it... anyways try each hdmi port with your exisiting hdmi cable. (the try another hdmi cable)



swopped cables too, getting fed up with no pic, really wierd!

in your sky box choose 720p but you might as well try @1080i as well

(power off the sky box from wall as well) and do same for tv to start from fresh

Maybe force a firmware update on ya sky box.... which model number and what firmware is in there already

Original Poster

cant get on sky, the green was originally green and the hdcp message came up, once i started trying things there is just a message saying no signal, aaggghh!

Original Poster

the screen was green even

Neonlitdoor;8941866

the screen was green even



connect it up via older method to check firmware version and to update eg scart or composite or svhs and to setup settings

Neonlitdoor;8941860

cant get on sky, the green was originally green and the hdcp message came … cant get on sky, the green was originally green and the hdcp message came up, once i started trying things there is just a message saying no signal, aaggghh!



Aha, think this gives the game away. The screen is green because the TV can't see a signal rather than the Sky box failing. I think the Sky box has reverted to Scart output and you are looking at the HDMI channel. If you have a scart cable try plugging the Sky box in with that and pick the scart input on the tv. If you get a picture, you need to go into the Sky menus and change the output back to HDMI.

^^ Know this because I have done it :whistling::whistling:

Dave

Original Poster

cheers for help, you have been very helpful, rep added
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Which wall design do you like best?89
    2. word association Game74244939
    3. 5 Letter Scrabble Game52522901
    4. Add one, leave one game54415485

    See more discussions