Groups

    sky new 3.0 hub slow wifi

    I got the new hub from sky 2weeks ago and the wifi connection to device's is terrible eg tablets phones ps4. when i do a speed test on the device's it says 30 mb download speed which is the same as the old hub. The problem is internet pages are slow to load up. you tube videos buffer .ps4 slow download speed. any ideas whats going on.thanks

    7 Comments

    try changing the channel on the Wi-Fi signal you may be on the same frequency as another router nearby

    Original Poster

    o0bean0o0head0o

    try changing the channel on the Wi-Fi signal you may be on the same … try changing the channel on the Wi-Fi signal you may be on the same frequency as another router nearby


    I downloaded a wifi analyser and changed the channel made no difference.

    if there's no other difference plug the old one back in :-)

    Original Poster

    o0bean0o0head0o

    if there's no other difference plug the old one back in :-)


    Think i might because this is brutal

    I had the exact same problems as you.

    Try re-booting from the Sky diagnostics page - it worked for me;

    The Sky hub Web address is something like

    http://192.168.0.1

    Log in then go to the maintenance tab then diagnostics.

    Scroll down to the bottom and click on reboot.

    It made enough difference for everything to connect.

    Good luck

    Original Poster

    Kenp8257

    I had the exact same problems as you.Try re-booting from the Sky … I had the exact same problems as you.Try re-booting from the Sky diagnostics page - it worked for me;The Sky hub Web address is something like http://192.168.0.1Log in then go to the maintenance tab then diagnostics.Scroll down to the bottom and click on reboot. It made enough difference for everything to connect.Good luck


    Al give it a bash when i get in cheers.

    +1 for Kens suggestion. Boxes from a number of ISPs seem to be suffering from this when first powered up; and several have been fixed by a full power down, wait a minute, then power up.

    Could several of the big ISPs be buying and rebadging the kit from the same maker??
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. Win a luxury five-star break for two in Paris with Le Bristol Paris and Eur…67
      2. Win a Davosa Ternos Submariner Wristwatch worth £64545
      3. Win a flagship smartphone - the HTC U1134
      4. Magazine competitions - Issue 39 @ tvchoicemagazine.co.uk66

      See more discussions