Posted 3rd Apr 2022
Hi all, just wondered if anyone has had a message similar to the above in their Smarty dashboard?
Your plan is paused. We’ve paused your service. Please get in touch via chat with our support team who will be able to help.
Money was taken via Paypal as normal and payment addrees is my normal UK address.
The only reason I can think they might've did this is due to me having signed up with an old mail.ru email address from years ago (stupid of me to do). I updated the email to a different email but I guess Smarty may have paused my plan due to the current Russian invasion of Ukraine. I guess I will find out from Smarty Support tomorrow, but just wanted to check with others here if anyone has had a similar message appear in their account at any point for other reasons?
Thanks

Your plan is paused. We’ve paused your service. Please get in touch via chat with our support team who will be able to help.
Money was taken via Paypal as normal and payment addrees is my normal UK address.
The only reason I can think they might've did this is due to me having signed up with an old mail.ru email address from years ago (stupid of me to do). I updated the email to a different email but I guess Smarty may have paused my plan due to the current Russian invasion of Ukraine. I guess I will find out from Smarty Support tomorrow, but just wanted to check with others here if anyone has had a similar message appear in their account at any point for other reasons?
Thanks

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