snapfish princess poster?

    Has anyone used the offer for a free princess and the frog poster from snapfish (flyer in dvd box)
    The offer is valid till the end of this month but I'm having a nightmare with it!
    You have to input the barcode number of the dvd, which I've done, and its saying code not valid - even though the dvd was purchased brand new by me, and hasn't been used.
    I've tried going to the contact page, and it just keeps asking me to log in. Even when I've done so!

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